Resident Host

Job DescriptionAt Collegio alla Querce, we celebrate the art of personalized service and the vital role of communication in creating seamless guest experiences. As a Resident Host, you will be the voice of the property, ensuring that every interaction—whether by phone or chat—reflects warmth, professionalism, and efficiency. Your role will be essential...

Company DescriptionCollegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious,...

Company Description Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious,...

A luxury hospitality property in Tuscany is seeking a Resident Host to ensure a seamless guest experience through effective communication and service. The ideal candidate will have a background in guest services or call centers, possess strong communication skills in English and Italian, and a passion for luxury hospitality. Responsibilities include managing...

Company DescriptionTALENT DAY - OCTOBER 27TH 2025Collegio alla Querce opens its doors to the next generation of hospitality professionals. An exclusive opportunity to meet, connect, and share our passion for excellence, respect and heartfelt service. We look forward to discovering individuals driven by curiosity, authenticity and the desire to grow.Collegio...

Company Description Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious,...

Job DescriptionGuest CommunicationAnswer, record, and process all guest calls, chats, requests, questions, and concerns with courtesy and precision.Provide prompt, polite, and professional handling of all incoming calls, using proper etiquette at all times.Engage guests in meaningful conversations regarding their stay, property services, and local...

A luxury hotel in Florence is seeking a Resident Host to ensure seamless guest experiences through effective communication and requests management. Ideal candidates will have experience in luxury hospitality and be fluent in English and Italian. Responsibilities include answering guest calls and handling requests professionally. The position requires...