Service manager
6 giorni fa
IT SERVICE MANAGERWe are hiring for our office in Padova, a talented IT Senior Service Manager.The ideal candidate has at least 5 years working experience in the role.Hybrid work is allowed, always when possible.MANDATORY QUALIFICATIONS/JOB DESCRIPTION:• Manage and coordinate the delivery of Managed Services for assigned clients;• Guarantee the quality of the services provided by monitoring SLAs and KPIs;• Coordinate service, troubleshooting and support;• Prepare Service Reports and carry out Service Reviews;• Develop Problem Management and Service Improvement plans;• Support Service Design;• Serve as a focal point for the needs and issues of assigned customers and internal Operations Teams;• Implement projects to improve IT processes, systems and operations;• Manage customer expectations and relationships;• Implement the latest and most useful ITSM best practices and technologies;• Service Risk Management & Fire-drill Tests implementation;• Provide support for the revision of the annual budget for the clients;• P&L management/check;• ITIL Foundation certification;PREFERRED QUALIFICATIONS/SKILLS:• University Degree, or Master, in Engineering (or science/technology);• Written and spoken fluent English and Italian is required;• Knowledge of IT Service Management framework and best practices;• Problem solving, team working, planning and risk management skills;• Excellent relational skills to interface with internal teams and with the customer;• MS Office and related software deep knowledge;• Customers’ Business strategic view;Contract, remuneration and benefits will be discussed during the job interview.Please submit your CV, only if in line with our researchAbout Sorint.lab groupWe are a Technological Partner and Independent Vendor with 40 years of experience in the IT industry. Our team has over 1000 specialized profiles and over 1000 technical certifications to draw on.We provide IT support for many European companies.Our main services are:• 24/7 Operations: Service Desk and day-by-day application and infrastructure support (ISO 20000 Certified)• Planning: Hardware and Software selection, implementation and migration activities, infrastructure assessments, consolidation and IT transformation, IT automation and Cloud computing• Application Development: Integration, information management, and analytics (BIG DATA) spanning front-end to back-end activities• Formation: Flexible and effective professional training and development.Our goal is to help our Partners streamline and simplify their IT Management Systems so that they can focus on mission critical activities.Sorint.LAB hires and welcomes all employees in an inclusive, respectful and open environment.Everyone in Sorint—and our company itself—benefits from an inclusive work environment.We are aware that inclusively creates a positive team culture and developmentWE ARE WAITING FOR YOUR APPLICATION
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Service manager
6 giorni fa
Venice, Italia SORINT.lab A tempo pienoIT Service Manager – PadovaWe are hiring a seasoned IT Service Manager for our office in Padova. The role requires a minimum of 5 years of experience in IT service management and a proven ability to lead service delivery, quality assurance, and continuous improvement initiatives.ResponsibilitiesManage and coordinate the delivery of Managed Services for...
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Service manager
1 settimana fa
Venice, Italia SORINT.lab A tempo pienoIT SERVICE MANAGER We are hiring for our office in Padova, a talented IT Senior Service Manager. The ideal candidate has at least 5 years working experience in the role. Hybrid work is allowed, always when possible. MANDATORY QUALIFICATIONS/JOB DESCRIPTION: • Manage and coordinate the delivery of Managed Services for assigned clients; • Guarantee...
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Service manager
6 giorni fa
Venice, Italia SORINT.lab A tempo pienoIT SERVICE MANAGERWe are hiring for our office in Padova, a talented IT Senior Service Manager. The ideal candidate has at least 5 years working experience in the role. Hybrid work is allowed, always when possible. MANDATORY QUALIFICATIONS/JOB DESCRIPTION: • Manage and coordinate the delivery of Managed Services for assigned clients; • Guarantee the...
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Service manager
7 giorni fa
Venice, Italia SORINT.lab A tempo pienoIT SERVICE MANAGERWe are hiring for our office in Padova, a talented IT Senior Service Manager.The ideal candidate has at least 5 years working experience in the role.Hybrid work is allowed, always when possible.MANDATORY QUALIFICATIONS/JOB DESCRIPTION:• Manage and coordinate the delivery of Managed Services for assigned clients;• Guarantee the quality...
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Senior IT Service Delivery Manager – Padova
6 giorni fa
Venice, Italia SORINT.lab A tempo pienoA leading technology partner is hiring an IT Service Manager for their Padova office. This role requires a minimum of 5 years in IT service management, proven leadership in service delivery and continuous improvement. Responsibilities include managing client services, ensuring quality by monitoring KPIs, and interfacing with internal teams. Candidates should...
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Service manager
5 giorni fa
Venice, Italia SORINT.lab A tempo pienoSales Manager – ItalyIl nostro cliente, leader internazionale nello sviluppo, costruzione e gestione di impianti fotovoltaici utility scale, è alla ricerca di un/una Sales Manager Italy per rafforzare il team commerciale.Competenze richiesteEsperienza comprovata in posizioni manageriali simili (minimo 1 anno).Conoscenza approfondita del mercato...
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Service manager
4 giorni fa
Venice, Italia SORINT.lab A tempo pienoSales Manager – Italy Il nostro cliente, leader internazionale nello sviluppo, costruzione e gestione di impianti fotovoltaici utility scale, è alla ricerca di un/una Sales Manager Italy per rafforzare il team commerciale. Competenze richiesteEsperienza comprovata in posizioni manageriali simili (minimo 1 anno). Conoscenza approfondita del mercato...
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Restaurant Manager
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Venice, Italia San Clemente Palace Venice A tempo pienoRESTAURANT MANAGER San Clemente Palace Venice – This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196...
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Restaurant Manager
2 settimane fa
Venice, Italia San Clemente Palace Venice A tempo pienoRESTAURANT MANAGER San Clemente Palace Venice – This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196...
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Restaurant Manager
3 settimane fa
Venice, Italia San Clemente Palace Venice A tempo pienoRESTAURANT MANAGER San Clemente Palace Venice – www.sanclementepalace.it This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the...
