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Customer Outreach Specialist Location: FL-Naples-34109 Full
2 settimane fa
Benefits401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development Wellness resources We’re looking for aCustomer Successto support oursales teamand strengthen relationships with our customers and vendors. This role blends customer service, organization, and data tracking to help the team succeed. What You’ll DoProvide excellentcustomer service (a must) , mainlyover the phone, approximately 40-50 phone calls daily Call vendors to verify information and ensure accuracy Assist thesales teamwith follow-ups, lead updates, and customer touchpoints Enter and manage data inHubSpot CRM Update and analyze data from the ERP systemto support sales and reporting Track and analyze response rates and the effectiveness of different outreach strategies Keep customer and vendor records accurate and organized What We’re Looking ForCustomer service experience is required Familiarity withconstruction vendors or industryis a big plus Strong communication skills and confidence making phone calls Detail-oriented with accurate data entry skills Experience with HubSpot or other CRM systems is helpful Analytical mindset to track outreach results and share insights Team player who is proactive and dependable PDQuipment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $20.00 - $24.00 per hour#J-18808-Ljbffr
