Field Service Engineer

2 giorni fa

Cologno Monzese, Italia Datalogic A tempo pieno

Job Description This role is a key part of the Field Service Team, ensuring top-quality technical support and customer satisfaction. Your expertise will drive both customer success and the future of Datalogic’s service excellence. Role Mission As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing a wide range of industrial barcode readers at client sites. You will serve as the primary point of contact for technical support and will play a crucial role in ensuring customer satisfaction through timely and effective service. Key Responsibilities Installation and Commissioning: Install and commission industrial barcode scanners, ensuring they operate according to customer requirements. Maintenance and Repairs: Perform scheduled maintenance and urgent repairs to minimize downtime of equipment, ensuring all work complies with industry standards and safety regulations. Technical Support: Provide expert technical support to customers, addressing and resolving issues promptly either on-site or through remote assistance. Customer Training: Conduct training sessions for clients’ staff to ensure understanding and proper use of equipment. Documentation: Prepare detailed service reports, maintain accurate records of work performed, and update manuals as necessary. Customer Relationship Management: Build and maintain strong relationships with clients, gaining an understanding of their business needs and identifying opportunities for service improvement or product upgrades. Feedback and Reporting: Collect customer feedback and report insights to the company to continuously improve service delivery and product development processes. Requirements • Education: Degree or Diploma in Electrical/Mechanical/Automotive Engineering or a related field.• Languages: English: fluent both verbal and written; additional languages are considered a plus.• Experience: Minimum of 3 years as a service engineer, preferably within the industrial barcode scanners or similar field. Other Information & Specific Skills Willingness to travel up to 80% of the time across EMEA countries, with an average trip duration of 1 week. Flexibility to work outside normal hours as required to meet customer needs and service demands, including holiday season, weekends and nightshift. Commitment to understanding and addressing customer needs, ensuring high-quality service and satisfaction. Ability to prioritize tasks and respond swiftly to critical issues, ensuring minimal downtime and prompt resolution of customer concerns. Strong organizational skills, reliability, and a proactive attitude, demonstrating initiative in managing responsibilities efficiently and effectively. Troubleshooting skills with the ability to diagnose, resolve, and follow up on technical issues to ensure optimal equipment performance. Nice to have: resident in Lombardy or East Piedmont.  #LI-IC1

  • Field Service Engineer

    6 giorni fa

    Cologno Monzese, Lombardia, Italia Datalogic A tempo pieno

    Job Description This role is a key part of the Field Service Team, ensuring top-quality technical support and customer satisfaction. Your expertise will drive both customer success and the future of Datalogic's service excellence.Role MissionAs a Field Service Engineer, you will be responsible for installing, maintaining, and repairing a wide range of...

  • Service Project Manager Bms

    7 giorni fa

    Cologno Monzese, Italia Altro A tempo pieno

    We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI) .The Project Manager is responsible to manage medium to large projects close also to the Service Team, generally over 80K and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders and Sub-contractors.This...

  • Aerospace Software Test

    6 giorni fa

    Cologno Monzese, Italia TXT GROUP A tempo pieno

    A multinational engineering firm in Cologno Monzese is seeking a Test V&V Engineer to work in the Aerospace & Defense unit. The role involves the verification and validation of software systems for cargo aircraft, utilizing tools like DOORS and programming in Python and Ada95. Candidates should hold a Bachelor or Master’s degree in a relevant engineering...

  • Aerospace Software Test

    6 giorni fa

    Cologno Monzese, Italia TXT GROUP A tempo pieno

    A multinational engineering firm in Cologno Monzese is seeking a Test V&V Engineer to work in the Aerospace & Defense unit. The role involves the verification and validation of software systems for cargo aircraft, utilizing tools like DOORS and programming in Python and Ada95. Candidates should hold a Bachelor or Master’s degree in a relevant engineering...

  • Sr Field Engineering Manager

    6 giorni fa

    Cologno Monzese, Italia Jacobs A tempo pieno

    Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people...

  • Piping Stress Engineer

    7 giorni fa

    cologno monzese, Italia Jacobs A tempo pieno

    Join to apply for the Piping Stress Engineer (f/m/d) role at JacobsAt Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities...

  • Avionics Rt Embedded Engineer – Do-178C Certs

    5 giorni fa

    Cologno Monzese, Italia Txt Group A tempo pieno

    A leading aerospace technology company in Cologno Monzese is seeking a Real-Time Embedded Software Engineer.The role involves developing and verifying embedded software for aerospace applications, ensuring compliance with DO-178C requirements.Candidates must possess a degree in a relevant STEM field and have programming knowledge in C, C++, or Python.We...

  • Software engineer-Progetti di tesi Tersicore

    6 giorni fa

    cologno monzese, Italia TXT GROUP A tempo pieno

    TXT is looking for thesis students for a thesis project in the field of virtual reality and the metaverse.Project TitleAnalysis and development of exergames in the metaverse for cognitive and motor rehabilitation.BackgroundThe analysis and development of a new, advanced set of activities (exergames) in the Metaverse that can be used on VR devices and tablets...

  • Software engineer-Progetti di tesi Tersicore

    6 giorni fa

    Cologno Monzese, Italia TXT GROUP A tempo pieno

    TXT is looking for thesis students for a thesis project in the field of virtual reality and the metaverse.Project TitleAnalysis and development of exergames in the metaverse for cognitive and motor rehabilitation.BackgroundThe analysis and development of a new, advanced set of activities (exergames) in the Metaverse that can be used on VR devices and tablets...

  • Software engineer-Progetti di tesi Tersicore

    7 giorni fa

    Cologno Monzese, Italia TXT GROUP A tempo pieno

    TXT is looking for thesis students for a thesis project in the field of virtual reality and the metaverseProject Title Analysis and development of exergames in the metaverse for cognitive and motor rehabilitation.BackgroundThe analysis and development of a new, advanced set of activities (exergames) in the Metaverse that can be used on VR devices and tablets...