Senior Facilities Lead

10 ore fa

lombardia, Italia WeWork Inc. Tempo pieno

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About Us
At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.About the OpportunityThe Senior Facilities Lead Role is responsible for supporting the Facilities Management team in executing day-to-day administrative functions across the market driving significant operational impact. Within their designated markets, they are accountable for overseeing third-party vendors in Cleaning and Facilities, Energy and Sustainability, and Capital Improvements, etc, driving legal compliance, member experience and stakeholder engagement. This role will be based in Milan and acts as the central point of contact for the wider operations team, with a strong focus on cultivating positive member experiences Within their designated markets, they are accountable for overseeing third-party vendors in Cleaning and Facilities, Energy and Sustainability, and Capital Improvements, etc, driving legal compliance, member experience and stakeholder engagement. This role acts as the central point of contact for the wider operations team, with a strong focus on cultivating positive member experiences and a customer-centric approach. In this role, you’ll focus on...
Service Delivery:
* Support the Head of Operations with the day-to-day operational delivery of all facilities services across dedicated buildings, encompassing planned and reactive maintenance management, cleaning services, office supplies and consumables provision, and utilities management.
* Provide administrative support through managing and maintaining facilities documentation, records, and contract related information. Assist in the creation of reports, presentations, and data tracking related to maintenance and vendor performance
* Provide regional support where needed with assisting with project coordination and administrative logistics for special initiatives or regional facilities rollouts. Provide data and documentation support for audits, inspections, or internal reviews.
* Ensure all services are delivered to agreed-upon standards, within budget constraints, and in full compliance with relevant regulations and company policies.
* Proactively manage relationships and performance of vendors, ensuring adherence to service level agreements (SLAs) and maximising value for money
* Provide support to the Operations team for facility-related issues and emergencies, ensuring timely and effective resolution with minimal impact on business operations
* Monitor and analyse utility consumption, identifying opportunities for energy efficiency, cost reduction, and sustainability improvements
* Ensure strict adherence to all health, safety, and environmental regulations promoting a safe and compliant working environment.
* First point of contact for landlord related queriesFinancial Management:
* Review, process, and track invoices to ensure timely

Senior Facilities Lead

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