Automotive Technical and Diagnostic Specialist
3 giorni fa
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.Job DescriptionAre you passionate about automotive technology and Electrical Vehicles?Do you enjoy solving complex technical problems and helping others succeed?Are you ready to make a real impact in the automotive world?We're looking for a Technical Helpdesk Specialist to join our team of experts supporting retailers and independent workshops with diagnostic and repair guidance. This is your chance to be at the heart of automotive innovation, helping technicians deliver outstanding service to customers.You will be responsible for the following:Provide technical support across various systems, focusing on diagnostics and root cause analysisGuide dealers through repair processes and ensure accurate case documentationOwn cases from initiation to resolution or escalation, maintaining clear and professional communicationResearch technical documentation, manuals, and resolution databases to support problem-solvingCollaborate with dealer technicians and internal agents to resolve complex technical issuesMonitor and manage backlog by following up on open casesEscalate cases when necessary, ensuring all relevant information is included and properly documentedCommunicate product issues and contribute to continuous improvement initiativesEnsure thorough analysis and complete information before escalating or reassigning casesSupport retailer staff by identifying educational needs and filling competence gapsBuild strong relationships with retailers and workshop teams to improve service effectivenessContribute to customer satisfaction by delivering high-quality diagnostic and repair supportYou will do best in this role, if you have:Degree in automotive technology or equivalent experienceStrong knowledge of vehicle mechanics and EVExperience in technical support or workshop-level diagnosticsExperience in using diagnostic toolsAbility to read technical drawings and interpret measurement dataAnalytical, organized, and customer-focusedFluency in Italian and EnglishA general automotive diagnostics competence test/evaluation will be part of the recruitment process.Join us in shaping the future of automotive service. Apply now and become a key player in a team that values expertise, collaboration, and customer satisfaction.
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Automotive Technical and Diagnostic Specialist
3 giorni fa
Sant'Ambrogio di Torino, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Automotive Technical And Diagnostic Specialist
4 giorni fa
Torino, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization andCompliance; Parts and Accessories Sales...
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Automotive Technical And Diagnostic Specialist
2 giorni fa
Torino, Italia Msx International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance;Repair Optimization andCompliance;Parts and Accessories Sales...
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Automotive Technical and Diagnostic Specialist
3 giorni fa
Giuliano di Roma, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Remote Automotive Diagnostics Specialist
1 settimana fa
Torino, Italia Null A tempo pienoA global automotive company is seeking a Technical Assistance Specialist in Torino, Italy.This role involves providing remote support to dealers in diagnosing and repairing vehicle issues.The ideal candidate should possess a Technical Diploma or Bachelor's degree in Engineering, have solid automotive technology knowledge, and demonstrate strong analytical...
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Remote Automotive Diagnostics Specialist
2 settimane fa
Torino, Italia null A tempo pienoA global automotive company is seeking a Technical Assistance Specialist in Torino, Italy. This role involves providing remote support to dealers in diagnosing and repairing vehicle issues. The ideal candidate should possess a Technical Diploma or Bachelor's degree in Engineering, have solid automotive technology knowledge, and demonstrate strong analytical...
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Diagnostic Engineer
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Sant'Ambrogio di Torino, Italia Hashlist A tempo pienoJoin to apply for the Diagnostic Engineer role at HashlistGet AI-powered advice on this job and more exclusive features.OverviewAs a Diagnostic Engineer, you will define and implement diagnostic concepts for both basic functionalities and advanced Over-The-Air (OTA) flashing. You will work in a highly innovative environment, coordinating diagnostic strategy...
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Rivalta di Torino, Italia ACTIA ITALIA S.r.l A tempo pieno**ACTIA GROUP** è una multinazionale specializzata nell’elettronica di bordo e servizi correlati. Presente in **16 paesi** con più di **4000 collaboratori**, ACTIA GROUP ha raggiunto nel **2024** un** fatturato di 535,1 Milioni di euro,** investendone dal **14% al 17% in ricerca e sviluppo annualmente.** In** costante crescita**grazie ad una strategia...
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Technical Quality Specialist
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USA Opportunities
2 settimane fa
Sant'Ambrogio di Torino, Italia Teoresi Group A tempo pienoTeoresi S.p.A.- 35+ years of history, 8 companies across Italy, the United States, Germany, and Switzerland, 1200+ professionals, 4 acquisitions in a single year, 1 partner, and one comprehensive solution.LOCATION:ON-SITE IN MICHIGAN, USAWe are looking for a:Diagnostic & Testing Engineer (Powertrain)with a focus on identifying and resolving powertrain system...
