Night Reservations Manager

1 settimana fa


TrentinoAlto Adige, Italia Cyprianerhof Dolomit Resort A tempo pieno

Rooms Division Manager (m/f/d) You care about people and never forget the bigger picture. At Cyprianerhof Dolomit Resort , nestled at the foot of the Rosengarten, we blend alpine adventure, warm hospitality, and a lot of South Tyrolean soul. We're looking for a Rooms Division Manager who brings clarity to complexity, holds the reins of daily operations and still keeps an open ear for every guest and team member. Leading and coordinating Front Office and Housekeeping teams Ensuring excellent guest service standards throughout the entire guest journey Running daily operations side by side with our team leaders Monitoring service quality, guest feedback, and complaint handling Developing team members and fostering a strong service culture Collaborating closely with HR, other department heads and hotel management Helping shape budgets, KPIs and cost controls in your area Improving procedures to make us smarter, more efficient, and even more guest-focused. Professional experience in Front Office, Housekeeping or Rooms Division leadership Strong communication skills in German, Italian and English Degree in Hospitality Management or similar is a plus Ambition to grow into broader hotel management responsibilities 50% off at Belvita and Vitalpina partner hotels ~ If you care deeply about people, quality, and meaningful hospitality, you might be a great fit for The Cyprianerhof. Apply now and make an impact in a top mountain resort