(native Japanese) Chat Support Consultant, crypto

1 giorno fa


Turbigo, Italia SupportYourApp A tempo pieno

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do:Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email Handle customer inquiries, order disputes, and appeals Provide valid, accurate information and solutions to customer requests Manage complaints and appeals, including follow-ups on escalations when required Maintain up-to-date knowledge of the company’s trading platform and general market conditions Understand customers’ needs and deliver constructive feedback to the management team Continuously seek ways to improve team performance and work efficiency Be a part of fast‑paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Japanese and strong English proficiency (minimum B2; C1 preferred) At least 6–12 months of online customer support experience, preferably in crypto or financial services Experience in live chat support and handling customer inquiries Strong analytical, logical thinking, and problem-solving skills Proof validation skills or



  • Turbigo, Italia SupportYourApp A tempo pieno

    A leading support service provider is hiring a Chat Support Consultant to deliver efficient customer support in the crypto trading sector. The ideal candidate should be a native Japanese speaker with strong English proficiency and experience in online customer support. This fully remote role offers a flexible schedule, inclusive international environment,...


  • Turbigo, Italia SupportYourApp A tempo pieno

    Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...


  • Turbigo, Italia Centre People Appointments A tempo pieno

    Japanese speaking Sales Manager/ Sales Representative Ref: MI46834 A Japanese company is currently recruiting a Sales Manager/ Sales Representative to work in their Milan office. In this role, you will be responsible for wholesale of food and tenant development sales in Italy, along with management and operations as an assistant to directors in Japan. The...


  • Turbigo, Italia Centre People Appointments A tempo pieno

    Japanese speaking Sales Manager/ Sales Representative Ref: MI46834 A Japanese company is currently recruiting a Sales Manager/ Sales Representative to work in their Milan office. In this role, you will be responsible for wholesale of food and tenant development sales in Italy, along with management and operations as an assistant to directors in Japan. The...


  • Turbigo, Italia Centre People Appointments A tempo pieno

    Japanese speaking Sales Manager/ Sales Representative Ref: MI46834 A Japanese company is currently recruiting a Sales Manager/ Sales Representative to work in their Milan office. In this role, you will be responsible for wholesale of food and tenant development sales in Italy, along with management and operations as an assistant to directors in Japan. The...


  • Turbigo, Italia Centre People Appointments A tempo pieno

    Japanese speaking Sales Manager/ Sales RepresentativeRef: MI46834A Japanese company is currently recruiting a Sales Manager/ Sales Representative to work in their Milan office.In this role, you will be responsible for wholesale of food and tenant development sales in Italy, along with management and operations as an assistant to directors in Japan.The ideal...


  • turbigo, Italia Centre People Appointments A tempo pieno

    Japanese speaking Sales Manager/ Sales RepresentativeRef: MI46834A Japanese company is currently recruiting a Sales Manager/ Sales Representative to work in their Milan office.In this role, you will be responsible for wholesale of food and tenant development sales in Italy, along with management and operations as an assistant to directors in Japan.The ideal...


  • Turbigo, Italia Centre People Appointments A tempo pieno

    A Japanese company is seeking a Sales Manager/Sales Representative for their office in Milan, Italy. The candidate will be responsible for managing wholesale and tenant development sales, as well as operations support for the Italian subsidiary. Candidates should possess fluency in Japanese, English, and Italian, with a strong background in sales and...


  • Turbigo, Italia Centre People Appointments A tempo pieno

    A Japanese company is seeking a Sales Manager/Sales Representative for their office in Milan, Italy. The candidate will be responsible for managing wholesale and tenant development sales, as well as operations support for the Italian subsidiary. Candidates should possess fluency in Japanese, English, and Italian, with a strong background in sales and...


  • Turbigo, Italia Altro A tempo pieno

    A leading customer support firm is seeking candidates for customer inquiries via phone, chat, and email in a dynamic, multicultural team. The position offers full relocation support to Greece, including flight, hotel for two weeks, and housing assistance. Candidates must be native or C1 in one required language and B2 in English, with strong organizational...