Operations & Office Manager - Milan (L.68/99)

13 ore fa

milan, lombardy, Italia Altro Tempo pieno

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This role is reserved for candidates enrolled in the protected categories list under Italian Law 68/1999.
If you are here, it is because you know that we are looking for an Operations & Office Manager .
indigo.ai is the leading platform in Italy for building next-generation AI Agents that transform the way companies communicate with their customers. Since 2016, we’ve been helping enterprises in industries such as finance, insurance, utilities, retail, and e-commerce to evolve their Customer Experience through conversational AI. We don’t just “sell software”: we enable a shift in how organizations interact with people, automating millions of conversations every year, reducing operational costs, improving conversion rates, and creating more personalized, scalable, and compliant customer journeys.
Now we are on a mission to scale this technology globally. To do so, we are looking for an Operations & Office Manager to join our Operations team and become a key support in running the day-to-day life of our office and the operational backbone of the company.
What are we looking for?
We are looking for a motivated Operations & Office Manager to help indigo.ai scale our daily processes following our recent phase of growth. In this position, you will be a core member of the Operations team, reporting directly to our COO. Your impact will be immediate and tangible: you will become the reference point for our Milan office, ensuring smooth operations, resolving day-to-day bottlenecks, and directly enabling the entire company to work at its highest potential. As indigo.ai continues to expand, this role offers a clear path for growth. Starting with a hands-on approach, you will have the opportunity to evolve into a broader Operations Management position, taking on strategic projects and increasing responsibilities over time.
Key Responsibilities:
Be the everyday reference point for our Milan office: welcome visitors, coordinate suppliers and deliveries, keep supplies and common spaces in order.
Manage company devices end-to-end: track inventory, assign hardware to new hires, coordinate shipments and returns.
Support onboarding and offboarding logistics: welcome kits, workstation setup, badges, access provisioning and revocation.
Maintain personnel documentation on Google Workspace and Notion: TFR allocation requests, smart working notices, signed policies, contracts and other recurring HR paperwork.
Coordinate mandatory occupational health visits and workplace safety training with our external providers.
Support business travel logistics for the team: flights, accommodations, bookings and travel-related paperwork.
Support the CFO and the Finance team on

Operations & Office Manager - Milan (L.68/99)

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