Operational Data Analyst, CST I

Your privacy is important to us* WFP is a 2020 Nobel Peace Prize Laureate.* WFP offers a highly inclusive, diverse, and multicultural working environment.* WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.* A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.* We offer an attractive compensation package (please refer to the **Terms and Conditions** section of this vacancy announcement).**BACKGROUND AND PURPOSE OF THE ASSIGNMENT:**The Operational Data Analyst (or DOTS Workflow Owner as known within the DOTS team) works with WFP business counterparts and end-users to design, implement and deliver end-to-end solutions on DOTS addressing core business questions and outcomes. Using rapid iteration cycles and eliciting constant feedback from end-users, decision-makers, project focal points and fellow team members, the incumbent is expected to push boundaries, challenge the as-is and relish the opportunity to explore problems and find resolutions. Combining knowledge of data analytics, data governance, project management, and excellent communication skills, the Operational Data Analyst will be equally comfortable discussing technical issues with developers and presenting DOTS demonstrations to a wider audience.**ACCOUNTABILITIES/RESPONSIBILITIES:**Analyse the business problem - the functional and the non-functional requirements and be comfortable arguing for the optimal end solution in case the proposed requirements do not align with the underlying solution to the problem. Explore requirements, impact analysis and alternative solutions and mutually agree on them with the business.Document and classify requirements and decisions.Work with the team and business to model the solution to the business problem in the DOTS platform. You will function as the platform expert, and throughout user interviews also as the end-to-end process expert, owning the overall workflow architecture and implementation scope. Define and detail the information model, the user interface model (which DOTS platform tools to use), the use cases, the integration model, and the reporting model.Work hands-on in the platform to build out the end-to-end workflows together with the developers on the team. Although no previous programming skills are required (but can be useful) for this role, an ideal candidate will have high technical aptitude and be comfortable picking up technical tasks and implement them in the platform. **QUALIFICATIONS & EXPERIENCE REQUIRED:****Education:** **Experience:** 4+ years of relevant and progressively more responsible human centred design and/or business analysis work with experience on 3+ relevant projects using agile development methodologies. year direct experience Palantir Foundry and knowledge of WFP business processes. Desirable: 1+ year Experience working with **Knowledge & Skills:**Rich experience and proven skills in working towards a common goal in a team of diverse skills, experience and cultural backgrounds, with heavy emphasis towards business and non-technical team members and stakeholders outside the team.High problem-solvingand willingness to develop any technical skills needed, if any. skills Proven ability to analyse business processes, uncovering, shaping, and documenting business needs and requirements that are aligned with business strategies.Experience working with data analysis, or otherwise proven record of high technical aptitude and ability to work in highly technical and analytical environments. Experience solving analytical problems (doesn’t need to be with code)Experience and skills to effectively engage with the business to design the end-to-end process diagrams, user stories,Experience and skills to effectively walk business teams through potential end-to-end workflows, Experience with geographically distributed teams where the focus on team- work and achieving deliverables require very strong communication skills – both written and verbal – to ensure team members are aligned on the final deliverables and processes to achieve high quality results.Strong understanding of project management methodologies and experience in project planning Desirable: Experience with data pipeline design and implementation. Desirable: Basic knowledge of Python programming language Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.* All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.* If you experience challenges while submitting your online application, please contact us at for technical support only.* Please note that applications sent to this email address cannot be considered.* We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).* Once your profile is completed, please apply, and submit your application.* Please make sure you upload your professional CV in the English language* Kindly note the only documents you will need to submit at this time are your CV and Cover Letter* Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time* Only shortlisted candidates will be notified#J-18808-Ljbffr