ICQA Area Manager, ICQA
7 ore fa
Overview We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Your role will be a dynamic leader ensuring reliable delivery to customers while driving customer obsession across a fast‑paced, high‑reward environment. Key ResponsibilitiesLead and supervise a team of hourly Associates (including Team Leads and a Data Analyst) assigned to inventory control, quality assurance and problem‑solve operations. Support safety programs and compliance to maintain a safe work environment for all associates. Coordinate inventory control, quality assurance and problem‑solve operations in accordance with network strategies, ensuring compliance and consistency with SOX. Conduct shift planning and forecasting, overseeing projects to streamline processes, increase quality and optimize productivity. Review KPIs on a daily, weekly or monthly basis and perform quality analysis on any behaviors or processes that could impact inventory integrity and customer experience. Drive continuous improvement of key fulfillment center process paths and exception handling in partnership with operations management. Interview, train and develop fulfillment center managers and associates, hiring the next generation of managers.A Day in the Life Your shift starts with a team huddle to review previous performance, set daily goals and address ongoing issues. Throughout the shift you will conduct inventory discrepancy analysis, resolve receiving issues, coach team members on accuracy improvement and analyze data for process improvement. You will observe processes, coach team members, maintain safety standards and dedicate time to developing your team with feedback and training needs. At shift end you will prepare a handover, summarizing key events, ongoing issues and priorities, ensuring inventory accuracy and customer satisfaction. About the Team The ICQA mission is to prevent and remove customer‑facing defects, providing world‑class service at the lowest possible cost. We exceed customers’ expectations for both buyers and sellers, operating efficiently and accurately while creating a safer, more productive, high‑performing and diverse work environment. Basic QualificationsA degree from an accredited university or equivalent experience in operations management. Relevant experience in performing data analysis and understanding data sets and tools. Proficient in the local language and English, both spoken and written. Advanced MS Office suite user, especially Excel. Previous experience leading teams.Preferred QualificationsA resilient, focused problem solver and self‑starter, with the ability to multi‑task and prioritize in a complex and ambiguous environment. Strong commitment to employee development, as well as an exceptional level of dedication, motivation to team management. Proven ability to influence peers or stakeholders at varying levels of seniority within the Ops organization. Knowledge of and experience with Lean and Six Sigma methodologies and techniques.Equal Opportunity Employer Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. #J-18808-Ljbffr
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ICQA Area Manager, ICQA
9 ore fa
Pietrelcina, Italia Amazon A tempo pienoOverviewWe are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Your role will be a dynamic leader ensuring reliable delivery to customers while driving customer obsession across a fast‑paced, high‑reward environment.Key ResponsibilitiesLead and supervise a team of hourly...
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ICQA Area Manager, ICQA
3 ore fa
pietrelcina, Italia Amazon A tempo pienoOverviewWe are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Your role will be a dynamic leader ensuring reliable delivery to customers while driving customer obsession across a fast‑paced, high‑reward environment.Key ResponsibilitiesLead and supervise a team of hourly...
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ICQA Operations Lead: Inventory
8 ore fa
Pietrelcina, Italia Amazon A tempo pienoA leading global fulfillment center is seeking an ICQA Area Manager in Campania, Italy. This role involves leading a team in inventory control and quality assurance, driving continuous improvement and ensuring a safe and productive work environment. Ideal candidates will have experience in operations management, data analysis, and team leadership, and will...
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ICQA Operations Lead: Inventory
3 ore fa
pietrelcina, Italia Amazon A tempo pienoA leading global fulfillment center is seeking an ICQA Area Manager in Campania, Italy. This role involves leading a team in inventory control and quality assurance, driving continuous improvement and ensuring a safe and productive work environment. Ideal candidates will have experience in operations management, data analysis, and team leadership, and will...
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Inventory Control
1 settimana fa
Pietrelcina, Italia Amazon A tempo pienoOverview ICQA Operations Manager We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfilment centre Inventory Control and Quality Assurance (ICQA). Our fulfilment centres sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfilment centre, our teams stow...
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ICQA Data
8 ore fa
Pietrelcina, Italia Amazon A tempo pienoUn'importante azienda logistica cerca un analista ICQA per gestire l'integrità dell'inventario e fornire report dettagliati. Lavorerai a stretto contatto con vari reparti per migliorare la qualità e ridurre i difetti. È richiesta una conoscenza avanzata dell'italiano e esperienza nell'analisi dei dati, oltre a familiarità con MS Office e SQL/VBA. Questa...
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ICQA Data
5 ore fa
pietrelcina, Italia Amazon A tempo pienoUn'importante azienda logistica cerca un analista ICQA per gestire l'integrità dell'inventario e fornire report dettagliati. Lavorerai a stretto contatto con vari reparti per migliorare la qualità e ridurre i difetti. È richiesta una conoscenza avanzata dell'italiano e esperienza nell'analisi dei dati, oltre a familiarità con MS Office e SQL/VBA. Questa...
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pietrelcina, Italia Amazon A tempo pienoA leading logistics company in Campania is seeking an ICQA Operations Manager to oversee inventory control and quality assurance in their fulfilment centre. The successful candidate will support safety programs, coordinate inventory maintenance, analyze data for quality metrics, and lead a team. Candidates should have a degree in operations management and...
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Inventory Control
1 settimana fa
Pietrelcina, Italia Amazon A tempo pienoOverviewICQA Operations ManagerWe’re seeking an efficient ICQA Operations Manager to take ownership of our fulfilment centre Inventory Control and Quality Assurance (ICQA). Our fulfilment centres sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfilment centre, our teams stow...
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Inventory Control
4 ore fa
pietrelcina, Italia Amazon A tempo pienoOverviewICQA Operations ManagerWe’re seeking an efficient ICQA Operations Manager to take ownership of our fulfilment centre Inventory Control and Quality Assurance (ICQA). Our fulfilment centres sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfilment centre, our teams stow...
