Logistics Specialist
7 ore fa
Job Summary The Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers. The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service levels and zero backlog of unresolved orders. Key Responsibilities Customer Order Management Manage the complete order-to-delivery cycle, including: Truck calculation and optimal carrier selection Carrier assignment and delivery scheduling Delivery Note (DN) creation Handling returns due to order rejection Receipt and confirmation of delivered goods Ensure timely processing of all customer orders in compliance with company policies and service-level agreements (SLAs). Problem Solving & Customer Communication Maintain constant and proactive communication with customers regarding order status, delivery timelines, and potential issues. Respond promptly to customer inquiries and concerns. Identify and resolve issues before they escalate into complaints. Work cross-functionally with logistics, warehouse, finance, and sales teams to ensure customer satisfaction. Claims and Sales Return Management Ensure complete and timely follow-up of customer claims and sales return processes on a monthly basis. Coordinate with internal stakeholders to close claims without variances. Maintain accurate documentation and tracking for all claims and returns. Proof of Delivery (POD) Management Guarantee the compliance in collecting POD copies Maintain organized records for audit and customer reference purposes. Order Accuracy and Speed Ensure high accuracy and efficiency in: Order entry Stock dispatch coordination Shipment instructions Invoicing and documentation Minimize errors that could lead to delays, rework, or customer dissatisfaction. Order Status Reporting Provide weekly order status updates to internal teams and customers, including: Delivery date changes Quantity adjustments Order cancellations Actively monitor open orders to prevent backlog and ensure timely fulfillment. Qualifications & Skills Education: • Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field (preferred). Experience: • 2–4 years of experience in sales administration, order management, logistics coordination, or customer operations. Skills & Competencies: Strong organizational and multitasking skills Excellent communication and customer service abilities Problem-solving and proactive decision-making mindset High attention to detail and accuracy Ability to work under pressure and meet deadlines Proficiency in ERP systems, MS Excel, and order management tools #J-18808-Ljbffr
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Client Success Coordinator
1 ora fa
Bardi, Italia Crane Worldwide Logistics A tempo pienoA logistics solutions provider in Emilia-Romagna is seeking a Client Service Specialist to manage shipments and handle client inquiries.In this role, you'll be responsible for resolving issues related to orders and service, requiring strong problem-solving skills and the ability to multitask.Candidates should hold a High School Diploma or GED and have 0-2...
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Client Success Coordinator
2 minuti fa
Bardi, Italia Crane Worldwide Logistics A tempo pienoA logistics solutions provider in Emilia-Romagna is seeking a Client Service Specialist to manage shipments and handle client inquiries. In this role, you'll be responsible for resolving issues related to orders and service, requiring strong problem-solving skills and the ability to multitask. Candidates should hold a High School Diploma or GED and have 0-2...
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Logistics Specialist
1 ora fa
Bardi, Italia Gr?Nenthal Gmbh A tempo pienoLogistics Specialist Department: Global Operations & Production Job ID: ***** Our people inManufacturing & Global Operations share two priorities: getting things done and making things better.If you're a dynamic person with a positive mindset, you'll fit in well here.It's an international team with a powerful spirit of collaboration.Together, we make sure...
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Logistics Specialist
7 ore fa
Bardi, Italia Svp Worldwide A tempo pienoOverviewDescrizione dell’offerta di lavoro SVP Worldwide - home to the iconic brands SINGER®, HUSQVARNA VIKING®, PFAFF®, and CREATIVATE - is the world’s largest consumer sewing machine company. For over 170 years, we’ve inspired makers everywhere, from seasoned sewists to first-time creators. Headquartered in Nashville, TN, with offices in Milan,...
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Logistics Specialist
1 ora fa
Bardi, Italia Tcl Electronics Europe A tempo pienoJob SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers.The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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Logistics Specialist
11 minuti fa
Bardi, Italia Tcl Electronics Europe A tempo pienoJob SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers.The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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Logistics Specialist
17 minuti fa
Bardi, Italia Tcl Electronics Europe A tempo pienoJob Summary The Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers. The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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Logistics Specialist
8 minuti fa
Bardi, Italia Tcl Electronics Europe A tempo pienoJob SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers.The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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Logistics Specialist
7 minuti fa
Bardi, Italia Tcl Electronics Europe A tempo pienoJob SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers.The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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European Logistics Specialist: 3Pl
16 minuti fa
Bardi, Italia Svp Worldwide A tempo pienoA global leader in consumer sewing machines is seeking a Logistics Specialist to manage logistics processes, including distribution and order management, while working closely with 3PL providers.The ideal candidate will have 3 years of logistics experience and be bilingual in English and Italian.This role offers a hybrid work environment, enabling...
