Technical Support Professional
2 settimane fa
Apply for the Technical Support Professional role at Siemens in Milano . Join the Smart Infrastructure Building team within the Software Delivery Support organization and make a real impact from day one. Responsibilities Respond to customer inquiries and support tickets related to cloud services. Diagnose and troubleshoot issues with cloud applications and configurations. Escalate complex problems to R&D teams when needed. Communicate clearly and empathetically with customers via email, chat, or phone. Provide guidance on using cloud products effectively and follow up to ensure satisfaction. Work closely with product, engineering, and operations teams to resolve issues and improve services. Create and maintain internal and external knowledge base articles, FAQs, user guides, and training materials. Participate in training to stay updated on the cloud offering and support tools/processes. Qualifications Degree in Computer Science, Information Technology, or related field (or equivalent experience). 1–3 years of experience in technical support or customer service, preferably in a cloud environment. Familiarity with networking, operating systems (Linux/Windows), and basic scripting (PowerShell, Bash, or Python). Proficiency with at least AWS as a cloud platform; knowledge of Azure or Google Cloud is a plus. Familiarity with cloud services such as virtual machines, storage, networking, and identity management. Good communication and interpersonal skills; customer‑focused attitude. Analytical thinking and problem‑solving ability. Ability to work independently and independently across functional teams. Passion for continuous growth and learning. Respect and appreciation of each person’s uniqueness; willingness to co‑create and share knowledge. Proficiency in English and Italian. Eligibility to work in Italy. Benefits Hybrid and remote working options enabled by innovative tools and devices. Comprehensive health insurance and welfare programs extendable to your family. Professional and extraprofessional accident insurance. Free on‑site lunch options. Wi‑Fi reimbursement and flexible workplace tools. Opportunities for continuous learning and career growth. An inclusive team culture where you can be yourself. Siemens is an equal‑opportunity employer. We provide a safe and inclusive work environment based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates. Applications must include a CV in English. #J-18808-Ljbffr
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Technical Support Professional
3 settimane fa
WorkFromHome, Italia Siemens A tempo pienoApply for the Technical Support Professional role at Siemens in Milano . Join the Smart Infrastructure Building team within the Software Delivery Support organization and make a real impact from day one. Responsibilities Respond to customer inquiries and support tickets related to cloud services. Diagnose and troubleshoot issues with cloud applications and...
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Technical Support Specialist
6 giorni fa
WorkFromHome, Italia HiredChina.com国际人才招聘网 A tempo pienoPosition : Technical Support Specialist – Agricultural Machinery Navigation Location : Italy (home-based with travel) Salary Range : Eur / month +Bonus+Business trip allowance Role Summary : Provide technical support to partners and resellers, including onboarding, hardware / software installation, product training, and ongoing technical assistance for...
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Technical Support Engineer
2 settimane fa
WorkFromHome, Italia MC Engineering A tempo pienoOverview Join to apply for the Technical Support Engineer role at MC Engineering Descrizione azienda: MC Engineering è una dinamica società di consulenza informatica , con sedi a Torino, Milano, Roma e Bari. Lavoriamo a stretto contatto con realtà innovative nel mondo ICT, portando avanti progetti che spaziano tra vari settori. Per noi, le persone sono al...
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Technical Support Engineer
2 settimane fa
WorkFromHome, Italia MC Engineering A tempo pienoOverview Join to apply for the Technical Support Engineer role at MC Engineering Descrizione azienda: MC Engineering è una dinamica società di consulenza informatica , con sedi a Torino, Milano, Roma e Bari. Lavoriamo a stretto contatto con realtà innovative nel mondo ICT, portando avanti progetti che spaziano tra vari settori. Per noi, le persone sono al...
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Technical Sales Support Engineer
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WorkFromHome, Italia Whatjobs A tempo pienoTechnical and Sales Support Engineer Ref: AJ46636 A leading company in the water treatment and environmental technology sector is seeking a Technical Sales Support Engineer to play a key role in technical and commercial support. The position is based at the Italian branch office in Bolzano, but the selected candidate will be fully engaged in the company’s...
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Technical support
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WorkFromHome, Italia Randstad Italia spa A tempo pienoLuogo di lavoro Garbagnate Milanese Posizione Randstad Digitalè la divisione di Randstad Italia specializzata nella ricerca, selezione e formazione di profili IT. Per una prestigiosa multinazionale cliente siamo alla ricerca di una risorsa da inserire nel ruolo di Technical support. Retribuzione annua: 22000€ - 28000€ Esperienza 1 anno Responsabilità...
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Technical Support Specialist
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WorkFromHome, Italia Whatjobs A tempo pienoTAS SpA , multinazionale specializzata in soluzioni software per la monetica, i pagamenti, i mercati finanziari e i sistemi per l'Extended Enterprise, ricerca per la propria sede di Milano un / a Technical Support Specialist da inserire all’interno della business line Capital Markets, specializzata nella realizzazione di prodotti a supporto dell'attività...
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BMC Helix Support
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WorkFromHome, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
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Technical Support Engineer
2 settimane fa
WorkFromHome, Italia Vmway S.R.L. A tempo pienoTechnical Support Engineer VmWay è una società che opera nel mondo Information e Communication Technology su tutto il territorio nazionale ponendosi come system integrator, sia per servizi di manutenzione che per quelli professionali. da inserire all'interno del NOC di un nostro cliente a Rho. Principali Responsabilità Supporto tecnico di secondo livello...
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Technical Support Engineer...
3 settimane fa
WorkFromHome, Italia Vmway S.R.L. A tempo pienoVmWay è una società che opera nel mondo Information e Communication Technology su tutto il territorio nazionale ponendosi come system integrator, sia per servizi di manutenzione che per quelli professionali. Per inserimento nel nostro organico stiamo ricercando un Technical Support Engineer da inserire all'interno del NOC di un nostro cliente a Rho....
