Sr. Technical Program Manager, Kuiper Customer Terminals

Sr. Technical Program Manager, Amazon LeoJob ID: | Amazon Kuiper Manufacturing Enterprises LLCAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.You are responsible for managing the lifecycle of a complex cross‑functional program with considerable impact. Your program may focus on a single product in a critical technology area or you may work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective. You may also be responsible for the delivery of large and complex projects that may or may not be tied to a larger program. You may be assigned to manage the roadmap for an organization, which may include contributing to OP1/OP2 narratives, and ownership of one or more organizational goals. As a senior technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside your organization to deliver. You are able to define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions.To ensure business and technical stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisions. You provide context (past, current, and future) for business/technology choices and a long‑term perspective. You partner with customers and engineering teams to determine which projects move forward and in what priority order. You use your technical judgment to question proposals and test assumptions. You enlist Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the “think big” business case. You make smart trade‑offs (e.g., time vs. effort vs. features). You create plans that have clear, measurable success criteria. You clearly communicate progress and outcomes.You oversee the gap between teams, processes, and system architectures. You help teams/your organization reduce exposure to classic failure modes and solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks. You demonstrate good judgment in how and when to elevate (without damaging relationships). You are data‑driven and regularly review metrics. You ensure your program stays aligned with organizational objectives.You understand technical program management and engineering best practices. You may be asked to use your knowledge to assess development processes, test plans, and operations/maintenance requirements. You work with teams to improve concurrent project delivery, streamline and/or eliminate excess process, and influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages. You are an excellent communicator, write effective narratives (Amazon 6‑pager), and present them effectively to Directors and VPs. You routinely deliver the right things with limited guidance. You find the best way forward and influence others to follow that path (build consensus). You actively recruit and develop others by mentoring in your organization and/or at your location. You provide constructive feedback for engineer, manager, and other peers. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.ResponsibilitiesDefine program mission, vision, and objectives and develop plans with measurable success criteria.Drive cross‑functional initiatives that span organizations or geographies in support of large business objectives.Partner with customers and engineering teams to prioritize and deliver large complex projects.Influence resource allocation, eliminate process bottlenecks, and mitigate risk proactively.Communicate progress, outcomes, and data insights to senior leadership.Mentor and develop team members and manage stakeholder expectations.Basic Qualifications5+ years of technical product or program management experience.7+ years of working directly with engineering teams.Experience managing programs across cross‑functional teams, building processes, and coordinating release schedules.Bachelor’s degree in engineering, computer science, or equivalent.Preferred Qualifications5+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management.Experience managing projects across cross‑functional teams, building sustainable processes, and coordinating release schedules.Experience defining KPIs/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership.8+ years of experience in Aviation or Consumer Electronics Program Management.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site. #J-18808-Ljbffr