Service Operations Intern – Italy

1 giorno fa

milan, lombardy, Italia Sungrow - EMEA Tempo pieno

Your mission

Ciao a tutti Welcome to the Service team in Italy. As our Service Operations Intern, you'll support the coordination and day-to-day operations behind real ESS and PV projects, working side by side with our Service Coordinator and learning how a service organization actually runs. 
Here's what you'll be doing:

  • Support the weekly planning of service activities, helping schedule interventions and align field resources with project needs.
  • Assist in coordinating service partners across Italy: work orders, scheduling, follow-up, and day-to-day communication.
  • Support the sourcing of spare parts and replacement components, requesting quotes, tracking orders and deliveries, and ensuring availability for planned and corrective interventions.
  • Help manage support tickets and follow up on onsite service reports, ensuring cases and reports are complete, properly documented, and linked to the corresponding projects.
  • Support the administrative cycle with service partners, from purchase requests to invoice verification and