Outbound Area Manager, Outbound

Amazon is looking for high-potential leaders who are ready to own their impact in Amazon Operations as an entry‑level manager. We promise you will have your leadership capacity stretched to its full potential. As a front‑line leader, you will have an opportunity to truly invest in others and develop a people‑focused leadership style, while mastering the tools, processes, and operations that have created the most customer‑centric company on Earth.If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self‑starter, join our team in Amazon Operations as an Area Manager.We offer flexible scheduling options and understand the importance of work‑life balance for all our employees. You will find clear career progression paths and leadership development opportunities through our structured mentoring and advancement programs.As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networksWhat is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer's Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectationsBenefits includeComprehensive health insurance including maternity coverageParental leave benefitsOn‑site nursing rooms and facilitiesJob RequirementsAbility to work weekends, holidays, and/or overnight shiftsAbility to work overtime both in peak season and as neededLocations and PlacementThe position is NOT a corporate role and will be located in a Fulfillment Center.Key job responsibilitiesLead, manage, and develop a team of 50 to 150 Amazon AssociatesCommunicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when neededCreate, manage, and support recognition and communication programsSupport all safety programs and OSHA compliance to ensure a safe work environment for all AssociatesEnsure procedures are followed for building security and product loss preventionPartner with the management team to establish and maintain quality control standardsDevelop performance goals and objectives to achieve customer demand and ensure accuracy and qualityLead continuous improvement projects and innovation initiatives to enhance operational efficiencyJob Elements - Must be able to perform the following tasks, with or without reasonable accommodationStand/walk for up to 10–12 hoursWalk in and around the warehouse with great frequency; many facilities are over a quarter mile in lengthAccess all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation)Regularly bend, lift, stretch and reach both below the waist and above the headLift and move items up to 20 kg.About the teamAt Amazon Operations, we are united by a single mission: delivering smiles to our customers' doorsteps. We combine the energy of a start‑up with the experience of being the world's most customer‑centric company. We’re passionate about innovation and solving complex challenges at scale.What makes our team special is our collaborative spirit. We celebrate diversity of thought and believe the best ideas can come from anyone. In our fast‑paced environment, we support each other's growth through mentorship and hands‑on learning. We create an inclusive workspace where everyone feels empowered to contribute while delivering millions of smiles.Inclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.Basic QualificationsSpeak, write, and read fluently in English1+ years of employee and performance management experienceBachelor's degree or equivalent, or 1+ years of Amazon (blue badge/FTE) experienceWork rotating shift schedules and variable days offPreferred Qualifications1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr