Product Owner
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As a Product Manager/Owner at CROSS SOLUTIONS, you shape the product vision and a clear, sustainable roadmap to deliver value. You collaborate with cross-functional teams to align customer needs with business and technical priorities, including AI-powered capabilities and CRM evolution. You drive adoption and business impact through data-driven decisions and KPI tracking. This role sits at the heart of our product management practice, influencing multiple initiatives and ensuring continuous improvement. You will work in a dynamic, inclusive environment focused on innovation and customer value.
Retribuzione / Benefits 4-day week
Wellbeing Digital Wallet
personal wellbeing budget
hybrid work model
tailored learning paths
inclusive environment
Responsabilità Define, manage and evolve the product roadmap, balancing customer needs, business objectives and technical priorities
Drive the product vision and support strategic initiatives, including AI-powered capabilities, CRM evolution and SaaS transition
Gather and analyze customer feedback, market trends and competitive insights to identify opportunities for product innovation
Partner with stakeholders, Tech Leads and other Product Owners to align priorities and ensure consistency across products
Monitor, analyze and improve product KPIs, with focus on adoption, engagement and business value realization
Requisiti fondamentali 5+ years of experience as Product Owner/Product Manager or equivalent
proven experience in CRM products
Agile environment experience with backlog prioritization and product delivery
understanding of Artificial Intelligence technologies and interest in AI-powered innovations
strong customer-centric mindset and knowledge of Product Thinking and UX principles
excellent stakeholder management, communication and influencing skills
strong analytical and critical thinking with KPI-driven impact measurement
advanced proficiency in English (C1)
customer-centric mindset
stakeholder management
communication and influencing
CRM products
Marketing Automation (plus)
Agile product management
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