Part time 20h

AMI is looking for a Client Advisor to join the team Part time (20h) during a 6 month fixed term contract starting from November 17th 2026 (until may 2027).

As a true ambassador of the Maison, you will contribute to delivering a warm, authentic and high-standard client experience. You will play an active role in driving sales, building client loyalty and bringing the AMI universe to life in the boutique.

YOUR RESPONSIBILITIES

CLIENT RELATIONS & SALES DEVELOPMENT

• Welcome and assist a local and international clientele, embodying the Maison’s standards of service and hospitality.
• Identify each client’s expectations, needs and preferences in order to build a personalized and lasting relationship.
• Advise clients with expertise and present the collections by highlighting AMI’s craftsmanship, identity and universe.
• Drive sales by developing tailored recommendations and identifying cross-selling and upselling opportunities.
• Develop and retain your client portfolio through active and relevant use of clienteling.
• Contribute to individual and collective boutique targets and monitor key performance indicators.
• Ensure a consistent and high-quality client experience, from greeting to departure.

TEAM SPIRIT & BOUTIQUE LIFE

• Share client insights and best practices to contribute to a strong collective commercial dynamic.
• Actively participate in the day-to-day life of the boutique and adapt to business priorities.
• Take initiative and make suggestions to contribute to improving the client experience and boutique performance.
• Ensure an impeccable sales environment that is consistent with the Maison’s image.
• Implement Visual Merchandising guidelines and pay close attention to the presentation of the collections.

STOCK & OPERATIONS

• Participate in deliveries, stock integration, replenishment, transfers and inventories.
• Ensure the availability of the products required for business activity.
• Follow procedures rigorously and use the Maison’s tools and systems with confidence and ease.

ABOUT YOU

• You have 2 to 5 years of experience in sales, ideally gained within luxury, premium, high-end ready-to-wear or luxury hospitality.
• You have a strong understanding of sales fundamentals and a genuine culture of client service and commercial performance.
• You have experience in clienteling and building loyalty with a demanding clientele.
• You are smiling, elegant, dynamic and committed, with an excellent presentation and strong interpersonal skills.
• You are autonomous, rigorous and responsive, while enjoying working as part of a team.
• You are passionate about fashion and have a good understanding of the luxury industry and its codes.
• You have excellent communication skills and are able to adapt your approach to both local and international clients.
• Fluency in English is essential. Knowledge of another language is a strong asset.

• Part Time 20h/week

• From 17th november 2026 (until may 2027)
• Location : Rinascente Milano

JOIN THE F.AMI.LY

Join a growing, committed and caring fashion Maison, as part of a stimulating and passionate team.

At AMI, we believe that the quality of the client experience relies as much on expertise as it does on attitude: confidence, optimism, creativity, commitment and team spirit .

We believe that the diversity of our teams is one of our strengths. We consider all applications with equal attention, regardless of gender, disability, origin, age or sexual orientation.

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