Senior IT Functional Analyst – Finance, EMEA

Berlin Packaging is the world’s largest Hybrid Packaging Supplier®, providing packaging solutions in glass, plastic, and metal to companies across a wide range of industries, including food & beverage, beauty, healthcare, and industrial markets. As a “one-stop shop,” we combine design & innovation, manufacturing services, and supply chain capabilities to help customers bring their products to market in the most efficient and impactful way. With more than a century of experience in the packaging industry, Berlin Packaging operates on a global scale, supported by an extensive network of suppliers, warehouses, and commercial teams. This unique hybrid model allows the company to offer both standard and highly customized solutions, helping customers increase sales, reduce costs, and improve productivity through smarter packaging.

What sets Berlin Packaging apart is its entrepreneurial mindset and strong customer focus. Employees are encouraged to think like owners, act decisively, and collaborate across functions and geographies to deliver measurable results.

Core Beliefs:

The company’s culture is built around innovation, creativity, speed, and a continuous drive to “help customers become greater, faster ,” making it a dynamic environment for people who want to make an impact.

Role Summary:

The Senior IT Functional Analyst – Finance, EMEA is the IT reference point for EMEA Finance processes. The role owns functional analysis and process design across the full Finance value chain, translates business requirements into ERP solutions, and ensures operational continuity on legacy platforms while actively contributing to the design and rollout of Microsoft Dynamics 365 F&O. The candidate acts as a trusted partner to Group and Country Finance leaders, internal developers, and external implementation partners, guaranteeing scalability, internal control compliance, and adoption across EMEA countries.

Key Responsibilities:

• Finance Functional Analysis & Process Design Lead end-to-end functional analysis and process design across General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Intercompany, and Closing & Reporting; ensure design choices are scalable, usable, and compliant with internal control and statutory standards

• Requirements to ERP Solutions Translate Finance business requirements into ERP solutions on the current platforms and on the future Microsoft Dynamics 365 F&O target architecture; drive fit-gap analysis, solution options, and to-be process documentation

• Delivery & Vendor Coordination Collaborate with internal developers and external partners to manage enhancements, releases, and issue resolution on local Finance systems; review functional specifications, oversee testing, and ensure deployment quality

• Finance Application Support & Problem Resolution Provide second/third-level (L2/L3) functional support for Finance applications across EMEA, acting as the primary escalation point for incidents affecting GL, sub-ledgers, intercompany, and closing processes; perform structured troubleshooting and root cause analysis, coordinate timely resolution with internal teams and vendors, and ensure operational continuity during critical business cycles such as month-end, quarter-end, and year-end closes; collaborate with the IT Service Desk to maintain prioritized ticket workflows, track resolution SLAs, and drive recurring-issue elimination through permanent fixes and knowledge base updates

• Microsoft Dynamics Transition Support Contribute to the EMEA transition to Microsoft Dynamics ERP: data and process readiness, template design alignment, country localization requirements, cutover planning, and hypercare for Finance scope

• Internal Control, Compliance & Audit Ensure documentation and governance of Finance/ERP processes, including change requests, functional specifications, segregation-of-duties considerations, and audit-related evidence; act as functional counterpart for internal and external auditors

• User Adoption, Training & Stakeholder Engagement Support user adoption and training activities for Finance users across EMEA countries; act as escalation point for complex functional issues, balancing local needs with regional standards; prepare materials and facilitate recurring State of Work sessions with Group and Country Finance leaders to track progress vs. roadmap, KPIs, risks/decisions, and follow-ups

• Continuous Improvement & Data Quality Identify proactive and reactive improvement opportunities across Finance processes and supporting systems, building business cases when relevant; support data quality initiatives across Finance master data (Chart of Accounts, vendors, customers, fixed assets, cost centers), driving harmonization and remediation in line with the EMEA data strategy.

Minimum Qualifications:

• 8–