Sr. Manager, Seller Operations
1 settimana fa
Manage a group of managers to invent for customer experience and simplify for operation efficiency.Coach, and develop the team with prioritization, constructive feedback, resources planning, and data driven decisions.Guide the team towards continuous improvements using data, metrics, and customer feedback.Develop operations process to achieve business goals and to obsess the customer.Manage complex operational issues by developing, tracking and analyzing key performance indicators.Provide regular performance metrics report focusing on operational excellence and customer experience.Build strong and collaborative relationships with internal stakeholders, LSP, Carriers and external customers.Serve as primary interface with other teams in Seller Operations, Product, Finance and Tech for new product, program, and system launches.Be the Voice of the Customer and provide feedback to the team to improve customer experience.Handle complex problems/efforts, decisions, and escalations.Communicate and drives strategic initiatives.Ensure the right people are in the right job and creates leadership opportunities.Basic QualificationsRich experiences in managing large operations/customer service teams with extensive knowledge in Logistics.Ability to attract, develop & retain talents in the organization.Experienced in managing, coaching, and develop Team Leads on various aspects of their jobs.Understand legal and commercial framework and documentation across all the Logistics products and processes including Sea, Air, customs documentation, import/export, international trade, and trade compliance.15+ years experiences in freight forwarding, focusing on Customer Service, Operations, or Key
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Sr. Operations Manager
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoJob ID: | Amazon.com Services LLC Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers are responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and...
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Regional Transportation Manager, Logistics
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoWe are searching for a Sr. 3rd Party Logistics / Operations Manager, Sr. Key
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Sr. AI Process Engineer, Seller Compliance
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoSr. AI Process Engineer, Seller Compliance Job ID: | Amazon (Shanghai) International Trading Company LimitedWe are seeking a highly technical Senior Process Engineer to lead AI‑driven engineering initiatives in the Compliance domain. This senior role focuses on designing, building, and operating AI‑powered solutions that improve Seller compliance...
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Sr. AI Process Engineer, Seller Compliance
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoSr. AI Process Engineer, Seller ComplianceJob ID: | Amazon (Shanghai) International Trading Company LimitedWe are seeking a highly technical Senior Process Engineer to lead AI‑driven engineering initiatives in the Compliance domain. This senior role focuses on designing, building, and operating AI‑powered solutions that improve Seller compliance outcomes...
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Sr. AI Product Manager, ESM Central Operation
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoSr. AI Product Manager, ESM Central Operation Job ID: | Amazon (Shanghai) International Trading Company LimitedAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses...
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Sr. AI Product Manager, ESM Central Operation
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoSr. AI Product Manager, ESM Central OperationJob ID: | Amazon (Shanghai) International Trading Company LimitedAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses...
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Sr Customer Success Manager, Global Selling
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoSr Customer Success Manager, Global Selling Job ID: | Amazon (Shanghai) International Trading Company LimitedAmazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is...
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Sr Customer Success Manager, Global Selling
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoSr Customer Success Manager, Global SellingJob ID: | Amazon (Shanghai) International Trading Company LimitedAmazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is...
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Senior Global Seller Success Manager
2 settimane fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoA leading global e-commerce firm is seeking a Senior Customer Success Manager for their Global Selling team in Milan. In this role, you will own business goals and drive insights to help sellers grow while managing multiple projects. The ideal candidate has over 10 years of experience with Microsoft Excel and extensive background in developing CRM systems....
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Senior Global Seller Success
1 settimana fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoA leading global ecommerce firm is seeking a Senior Customer Success Manager for their Global Selling team. The role involves managing business goals, generating insights, and developing initiatives to improve seller engagement. Ideal candidates will have over 10 years of Excel experience and a Bachelor's degree, as well as experience in CRM tools like...
