Field Service Engineer

6 giorni fa

Via Milano, Italia Hologic, Inc. A tempo pieno

Field Service Engineer – Milan, ItalyOur field service engineers are instrumental in providing first‑class customer experience when repairing and maintaining our products on customer sites.We’re thrilled to be looking for a Field Service Engineer to join our team in Italy. In this role you will primarily service our Breast and Skeletal Health medical imaging equipment across the Lombardy region. To service the territory successfully you will be based in Milan, and you will be expected to travel within the designated area and occasionally undertake international journeys to support our customers.You will love troubleshooting and finding solutions, having engineering experience (electrical/mechanical) ideally from a medical device background.Key ResponsibilitiesCarry out maintenance and repair work on Hologic productsInstall instruments at customer sitesLiaise with customer IT departments and assist with information systems installations and troubleshootingSupport marketing activities such as exhibitionsRoutinely complete administrative work, including time reports, expense reports, equipment site assessments, inventory reports, equipment checklists and field service reportsProvide basic use/maintenance training to customersPerform duties and responsibilities with autonomy in a field‑based environmentKnowledge, Skills & ExperienceAbility to troubleshoot electrical, electronic, pneumatic, and mechanical systemsExcellent interpersonal, communication and customer service skillsExperience working in a similar customer‑based environmentEffective time‑management skillsAbility to accurately diagnose issues as described over the phone by customersProficient use of Microsoft products (Word, Excel, Outlook)Knowledge of network and interfacing, with the ability to progress through trainingGood level of spoken and written EnglishSo why join Hologic?We are committed to making Hologic the company where top talent comes to grow. To help you succeed, we provide comprehensive training when you join and continued development and training throughout your career.Our talent partners can discuss salary offering and bonus schemes with you.If you have the right skills and experience and want to join our team, apply today. We can’t wait to hear from you#J-18808-Ljbffr

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