Process Lead
1 settimana fa
Process Lead (Spanish), Alexa Shopping OperationsAt Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key Job ResponsibilitiesExperience in managing process and operational escalationsDriving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goalManaging stakeholder communication across multiple lines of business on operational milestones, process changes and escalationsCommunicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gapsBe a SME for the process and a referral point for peers and junior team membersHas the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resourcesAbility to meet deadlines in a fast paced work environment driven by complex software systems and processesAbility to perform deep dive in the process and come up with process improvement solutionsShall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and servicesBasic QualificationsBachelor's degree or equivalent, or 3+ years of work experienceExcellent level of English and Spanish, C1 level or above.Preferred QualificationsExperience with Artificial Intelligence interaction, such as prompt generation.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.#J-18808-Ljbffr
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Spanish Process Lead, Alexa Shopping Operations
1 settimana fa
Via Milano, Italia Amazon A tempo pienoA leading global e-commerce company is seeking a Process Lead to manage operations within the Alexa Shopping Operations team. This role demands excellent communication skills in both English and Spanish, alongside experience in process management and operational improvements. As a key player, you will collaborate with various teams to enhance customer...
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Lead Process Engineer
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Via Milano, Italia Kanadevia Inova A tempo pienoAn international engineering firm in Milan is seeking a Process Group Leader to lead a multidisciplinary team responsible for technical guidance in Anaerobic Digestion projects. The ideal candidate will have a Master's degree in Chemical or Environmental Engineering, at least 10 years of experience in the field, and proven leadership skills. This full-time...
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Process Lead
1 settimana fa
Via Milano, Italia Amazon A tempo pienoProcess Lead (Spanish), Alexa Shopping Operations At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for...
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Specialista digitale
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Specialista digitale
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