Administrative Support
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In this role you support LifeVest logistics and data processes to ensure timely, accurate handling of patient and hospital information. You work cross-functionally with Sales, Invoicing, Tech Support, and regional teams to maintain smooth shipments, document flows, and ERP data. You’ll optimize inventory, manage urgent shipments, and uphold quality controls to help deliver lifesaving therapies. This position offers hands-on logistics work within a mission-driven healthcare environment, with opportunities to impact patient outcomes through reliable operations.
Responsabilità Manage patients/hospitals/physicians processes and documents
Supervise logistics shipping and returns of LifeVest spares
Build and maintain relationships with hospitals for shipping documents, activations/demissions, schedules
Support the Sales Team
Coordinate with Invoicing and Orders/Credit Collection
Collaborate with Tech Support and regional/central warehouses
Document management: input patient records into ERP; issue shipping documents; upload fittings and dismissions docs; manage POs and physicians directory
Logistics: monitor inventory, allocate components, manage courier shipping, coordinate returns and urgent shipments
Regular reporting and forecasting on shipments, returns, deliveries, and system activities
Quality management: check and replace expiring or damaged items
Liaise with the German warehouse and logistics partners
Requisiti fondamentali Native Italian speaker and fluent English
Advanced Excel and strong MS Office skills
Experience with ERP systems
Organized, precise, team-oriented with strong interpersonal skills
Goal-oriented with hands-on mentality and persistence
organized
precise
friendly
ERP systems
Excel (advanced)
MS Office
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