Store Manager di Boutique

2 giorni fa

milano, provincia di milano, Italia Bottega Veneta Tempo pieno
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking a Store Manager to lead our boutiques at La Rinascente in Milan.
As a Store Manager, you will have the mission to lead and drive the business at Milan La Rinascente, manage and motivate a diverse team, create a unique client experience to reach sales goals and optimize productivity. This role requires a visionary and dynamic leader with strong business sense, deep expertise in luxury retail, business development, and client engagement.
As Ambassador of Bottega Veneta, you will be responsible for driving sales, elevating the client experience, and inspiring a team to uphold the brand’s legacy of craftsmanship and excellence.
DRIVING SALES
Guarantee the achievement of quantitative Sales and Clienteling targets implementing strategic action plans, identifying client and VIC opportunities
Maximize the business potential of the store and sales by department (category) monitoring key business metrics, including KPIs, sell-through rates, and product performance, ensuring alignment with Company strategy
Monitor products sell through, assessing trends of best sellers and reacting to stock levels in the store providing commercial proposals and participating to buying
Facilitate implementation of product/ sales strategies participating and driving the Store buying strategy
Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store
CLIENT EXPERIENCE
Represent Bottega Veneta fully, and reflect an elevated brand image while always managing VIC initiatives to create connections and develop a strong client portfolio
Foster strong, long-term relationships with top clients, VIPs, ensuring a personalized luxury experience
Ensure the team create an engaging and elevated client experience with a hospitality and client-centric mindset offering best in class service in alignment with Company standards
PEOPLE MANAGEMENT
Monitor, coach and provide regular feedback to the team to discuss the business and team results and to deliver excellent customer experience
STORE OPERATIONS
Ensure store compliance with company procedures, policies, inventory control, and Health & Safety requirements, setting the example for the team and ensuring store staff are informed and trained
Ensure compliance with all administrative, financial, and operational procedures, working closely with Corporate stakeholders
Review all store processes to ensure an exceptional customer experience throughout the customer journey (welcome, staff coverage,