Technical Service Representative
24 ore fa
Technical Service RepresentativeKNF ItaliaFounded in 2006 by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family‑owned company that designs, manufactures, and distributes diaphragm pumps and systems for handling gases and liquids. KNF Italy manages sales and services throughout the national territory, offering advanced and highly customizable solutions for demanding sectors such as medical, environmental, digital printing, and analytical.Where we workCernusco sul Naviglio – MilanMain ResponsibilitiesFull management of the “Complaint & Return” process: customer contact, RMA opening, monitoring incoming materials, initial technical inspection, and subsequent handling of materials (shipment to subsidiaries, repair offers to customers, returns to customers, closure and reporting).Interface and collaboration with internal departments such as Order Office, Sales Office, Logistics, and Administration.Written and spoken communication in English for managing the process with foreign subsidiaries.Professional communication and technical support to customers in collaboration with internal departments.Accurate tracking of time and costs related to managed processes.Participation in technical training and refresher courses at foreign subsidiaries.Compliance with safety regulations and company procedures.Required SkillsTechnical diploma or degree in a mechatronics profile.Good spoken and written English.Excellent knowledge of MS Office (Excel, Outlook, Word).Own vehicle – Category B driving license.Previous experience in customer service or complaint management in a technical environment and knowledge of SAP (MM/SD/CS) or CRM systems is a plus.Soft SkillsEffective communication: active listening and clear expression in Italian and English.Empathy and customer orientation, with the ability to handle situations professionally.Stress management: ability to remain calm and focused under pressure.Organization and precision in carrying out assigned tasks.Proactivity: initiative, results orientation, and problem‑solving attitude.Flexibility and adaptability to changing priorities.Teamwork skills.What We OfferDynamic company with a value‑oriented culture and flat hierarchies, offering interesting professional development opportunities in a growing multinational environment.Six‑month internship contract aimed at employmentExpense reimbursementDaily meal vouchersContactAndrea Amati – General Manager, KNF ItaliaEmail: LinkedIn: Andrea Amati#J-18808-Ljbffr
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Technical Service Representative
24 ore fa
Cernusco sul Naviglio, Italia KNF Italia s.r.l. A tempo pienoTechnical Service Representative KNF Italia Founded in 2006 by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family‑owned company that designs, manufactures, and distributes diaphragm pumps and systems for handling gases and liquids. KNF Italy manages sales and services throughout the national territory, offering advanced and highly...
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Technical Service Representative
4 settimane fa
Cernusco sul Naviglio, Italia KNF A tempo pienoCompany Overview Founded in 1946 by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family-owned company known for its stability and reliability. With 24 subsidiaries worldwide and over 900 employees, we are global technology leaders in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. Our...
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Technical Service Representative
7 giorni fa
Cernusco sul Naviglio, Italia KNF A tempo pienoCompany Overview Founded in 1946 by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family-owned company known for its stability and reliability. With 24 subsidiaries worldwide and over 900 employees, we are global technology leaders in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. Our...
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Technical Service Representative
2 settimane fa
Cernusco sul Naviglio, Italia KNF Italia s.r.l. A tempo pienoTechnical Service Representative KNF Italia>Other / Cernusco sul Naviglio / KNF Italia data-aos="fade-up">Who We Are – KNF Founded in 6 by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family-owned company known for its stability and reliability. With subsidiaries worldwide and over employees, we are global technology leaders in the design,...
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Technical Service Representative
2 settimane fa
Cernusco sul Naviglio, Italia KNF A tempo pienoCompany Overview Founded in 1946 by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family-owned company known for its stability and reliability. With 24 subsidiaries worldwide and over 900 employees, we are global technology leaders in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. Our...
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Technical Service
24 ore fa
Cernusco sul Naviglio, Italia Altro A tempo pienoA family-owned pump manufacturer based in Cernusco sul Naviglio is seeking a Technical Service Representative. This role involves managing the complaint and return processes, collaborating with various departments, and providing detailed technical support to customers. Candidates should have a technical diploma in mechatronics, good English skills, and...
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Technical Service
24 ore fa
Cernusco sul Naviglio, Italia KNF Italia s.r.l. A tempo pienoA family-owned pump manufacturer based in Cernusco sul Naviglio is seeking a Technical Service Representative. This role involves managing the complaint and return processes, collaborating with various departments, and providing detailed technical support to customers. Candidates should have a technical diploma in mechatronics, good English skills, and...
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Technical Service Representative
5 giorni fa
Cernusco sul Naviglio, Lombardia, Italia KNF A tempo pienoWho We Are – KNFFounded in 1946 by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family-owned company known for its stability and reliability. With 24 subsidiaries worldwide and over 900 employees, we are global technology leaders in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. Our...
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Technical Service Representative
2 settimane fa
CERNUSCO SUL NAVIGLIO, Italia Knf Italia S.R.L. A tempo pienoOverviewTechnical Service RepresentativeWorkplace: Cernusco Sul Naviglio – MilanWho We Are – KNFKNF is a global technology leader in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids.We provide customized solutions and local support worldwide.Main ResponsibilitiesFull management of the "Complaint &...
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Technical Service Representative
2 settimane fa
CERNUSCO SUL NAVIGLIO, Italia Knf A tempo pienoCompany OverviewFounded in **** by Kurt Neuberger in Freiburg, Germany, KNF is an independent, family-owned company known for its stability and reliability.With 24 subsidiaries worldwide and over 900 employees, we are global technology leaders in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids.Our...