Housekeeping Coordinator

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.
• Manage reports and keys all related to Housekeeping Department.
• Handle all procedures related to Housekeeping Departments.
• Coordinate with other departments regarding guest requests and outside company and supplier for the requisition.
• Control of guest supplies, guest stationery and expenses for Housekeeping office.
• To coordinate with all departments concerned in anyway to maintain and provide the high standard of service.
• To answer guest’s call, fill up the forms, control of Lost &amp, Found records and the other administrating.
• To ensure the smooth operation of room available for the guest.
• To keep daily reports correctly, requisition book, time sheet, staff absent and monthly reports.
• To organize correctly file, memos and forms.
• Controls computer on returning rooms as quickly as possible.
• Works in close cooperation with all supervisor internal departments.
• Keeps all records of Housekeeping department.
• Does typing and paperwork for the Executive Housekeeper and his assistant.
• Maintain ample stock of all guest supplies, guest stationery and all stationery used in the office.
• Prepare end of the month reports.
• Answers the telephone and tales down all guest calls.
• Keep records on attendance of Housekeeping staff.
• Ensure the cleanliness of Housekeeping office, store and office’s equipment.
• Control all keys in Housekeeping department.
• Control and maintain Lost &amp, Found store and ensure that all items in the records still kept in the store.
• Keep record for all incoming and outgoing memos.
• Any other duties assigned by the Housekeeping Manager.
• Prepare the Housekeeping requisition storeroom.
• Maintain all hotel records and forms.
• Has knowledge of computer and knows how to use.
• Has knowledge of files keeping and knows how to handle.
• Has to know product knowledge of the hotel.
• Ensure a smooth operation to prevent and avoid any complains.
• Must be always in good communication with other departments.
• Screen all complaints and handle quickly by call Assistant Manager or Supervisor to take action.
• To keep good rapport and good relationship with superior and all staff.
• Follow rules and regulations and hotel policies.
• To implements the training programs at all items.
• Coordinate with the Training department to arrange Housekeeping training schedule and follow up to the Training Department.
• Keep good relationship with her colleagues and ensure good communication with all staff. vetrinabakeca