Guest Experience Supervisor

1 settimana fa

Venezia, Italia Marriott Hotels Resorts A tempo pieno

Description The Luxury Collection Hotels & Resorts with over 120 properties in more than 35 countries offers the promise of authentic experiences that evoke lasting treasured memories. Our more than 100 years of experience beginning in 1906 under the Italian CIGA brand a collection of Europes most celebrated and iconic properties serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics each luxury hotel and resort is a unique and cherished expression of its locale a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling a keen interest and passion for this destinations heritage and a desire to deliver genuine personalized and anticipatory hospitality then we invite you on our journey. In joining The Luxury Collection you join a portfolio of brands with Marriott International. Be where you can do your best workbegin your purposebelong to an amazing globalteam andbecome the best version of you. The Gritti Palace a Luxury Collection Hotel in Venice part of Marriott International is currently looking for a Front Desk Supervisor reporting to the Front Desk Manager. This is full-time position 5 days a week with 2 days off. This is a great opportunity to work in a place of exceptional art and elegance where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale Carnival and the Venice Film Festival. Job Description A Front Desk Shift Leader is a supervisor responsible for overseeing front desk operations during a specific shift which includes supervising staff handling customer issues and managing daily administrative and financial tasks. Key duties involve delegating tasks ensuring excellent customer service resolving conflicts performing cash management and guaranteeing the effectiveness of the flow of information across all departments. What you’ll do Assist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all

  • Guest Experience Supervisor

    1 settimana fa

    Venezia, Italia Marriott Hotels Resorts A tempo pieno

    Description The Luxury Collection Hotels & Resorts with over 120 properties in more than 35 countries offers the promise of authentic experiences that evoke lasting treasured memories. Our more than 100 years of experience beginning in 1906 under the Italian CIGA brand a collection of Europes most celebrated and iconic properties serves as a solid foundation...

  • Guest Experience Supervisor

    1 settimana fa

    Venezia, Italia Marriott Hotels Resorts A tempo pieno

    Description The Luxury Collection Hotels & Resorts with over 120 properties in more than 35 countries offers the promise of authentic experiences that evoke lasting treasured memories.Our more than 100 years of experience beginning in **** under the Italian CIGA brand a collection of Europes most celebrated and iconic properties serves as a solid foundation...

  • Guest Experience Supervisor

    1 settimana fa

    Venezia, Italia Marriott Hotels Resorts A tempo pieno

    DescriptionThe Luxury Collection Hotels & Resorts with over 120 properties in more than 35 countries offers the promise of authentic experiences that evoke lasting treasured memories.Our more than 100 years of experience beginning in **** under the Italian CIGA brand a collection of Europes most celebrated and iconic properties serves as a solid foundation...

  • Guest Experience Supervisor

    1 settimana fa

    venezia, Italia Marriott Hotels Resorts A tempo pieno

    DescriptionThe Luxury Collection Hotels & Resorts with over 120 properties in more than 35 countries offers the promise of authentic experiences that evoke lasting treasured memories. Our more than 100 years of experience beginning in 1906 under the Italian CIGA brand a collection of Europes most celebrated and iconic properties serves as a solid foundation...

  • Guest Experience Supervisor

    1 settimana fa

    Venezia, Veneto, Italia Marriott A tempo pieno

    Organization Description The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties –...

  • Front Office Supervisor — Elevate Guest Experience

    3 settimane fa

    Venezia, Italia ORIENT EXPRESS A tempo pieno

    A luxury hotel in Venice is looking for a Front Office Supervisor to manage front desk operations and oversee guest relations. The role involves leading a team, ensuring high-quality guest service, and managing inquiries. The ideal candidate has a background in luxury hospitality, fluent in Italian and English, and exceptional leadership skills. A...

  • Guest Experience Manager

    19 ore fa

    Venezia, Italia Thompson Rome A tempo pieno

    We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome.This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life.The ideal candidate combines strategic thinking, creativity,...

  • Guest Experience Lead

    3 settimane fa

    Venezia, Italia San Clemente Palace Venice A tempo pieno

    GUEST RELATION MANAGER San Clemente Palace Venice – www.Sanclementepalace.It This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of...

  • Guest Experience Manager

    4 settimane fa

    venezia, Italia Four Seasons Hotels Ltd A tempo pieno

    Guest Experience Manager page is loaded## Guest Experience Managerlocations: Venicetime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: REQ **About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push...

  • Guest Experience Manager

    3 settimane fa

    Venezia, Italia Four Seasons Hotels and Resorts A tempo pieno

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...