Data Center Infrastructure Engineer

Data Center Infrastructure Engineer , Data Center Operations, HKG - DCO Job ID: | Amazon Data Services Hong Kong LimitedAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOffice hours duty in data center operationsCapacity landing and decommissioning according to process guidelineRun rack to rack cabling including fiber and copper cables upon Amazon standardsRack cabling coordination and quality controlInnovate and contribute from day to day operation experiences to improve operation efficiencyMaintain proper media operations according to process guidelineSite management and maintain tidiness in operation areasAssist Hardware Break‑fix and troubleshooting according to process guidelineA day in the lifeTake ownership of technical issues, utilizing cross‑team collaboration when needed to drive resolutionStrive for operations excellence and innovate improvement ideasUse ticket system to prioritize and track the installation, diagnosis, and hardware or network issuesMaintain service level agreements through the rapid response to emergency issuesAbout the team Diverse Experiences – AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture – Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.Work/Life Balance – We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic Qualifications1+ years of computer hardware troubleshooting and repair experience1+ years of computer networking experienceBachelor's degreePreferred Qualifications1+ years of data center experienceKnowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologiesExperience summarizing and communicating important dataOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr