Community Health Nurse

The LHCSA Community Health Nurse is responsible for direct nursing care, coordination of care and documentation of care for agency clients in accordance with agency policies and procedures and regulatory standards of care, working under the guidance of the Clinical Operations Manager. The LHCSA Community Health Nurse communicates with internal and external referral sources (client, family, community agencies) to ensure all required information is obtained and confirmed for referral processing. The LHCSA Community Health Nurse provides clinical support to the clinical field staff, Home Health Aides and Clinical Operations Manager. Performance Responsibilities and Standards: Evaluate, process and update referrals from clients, families, and community agencies Provide clinical triage for nurses and aides; answer inquiry calls from clients, families, physician offices, community agencies and insurance companies; and assist with complaint investigation Take verbal orders from physician offices, requests from clients and authorizations from insurance companies regarding service provision Communicate, coordinate and update clients, families, program managers and physicians as needed Seek guidance, elevate issues, and communicate to Clinical Operations Manager as appropriate Provide support and mentoring to new staff Make home visits to perform a comprehensive assessment of client care needs, plans, provides, directs, and evaluates nursing care to ensure client needs are met Develop an appropriate plan of care and aide care plan based on a comprehensive assessment that safely meets the client’s needs Orients, supervises, and assesses competency of paraprofessional staff relevant to client care plans Ensure quality and safe delivery of home health nursing and aide services Monitor Telehealth alerts and follow up as needed with clients, clinicians, and providers Assist Clinical Operations Manager with processing workflow as needed Ensure documentation meets quality standards and is completed within 24 hours Adhere to quality standards and participates in Quality Improvement activities Promote positive relationships among referral sources, clients, families, co‑workers and provide excellent customer service Perform other job‑related duties as directed Qualifications: Current NYS Registered Professional Nurse license Baccalaureate Degree in Nursing from a regionally accredited or an approved college or university acceptable to NYSDOH Minimum of 1 year nursing experience and 1 year experience in a home care setting Current and valid driver’s license, auto insurance and a vehicle which can be used for work Self‑directed with excellent organizational skills with the ability to prioritize tasks and work independently Strong written and verbal skills with ability to manage stressful situations, including conflict management Efficient and flexible in problem solving with ability to motivate and educate others Ability to manage a caseload of clients and coordinate client’s care Ability to take direction and maintain compliance with agency policies and procedures Ability to get along with others and work as part of a team Ability to use a variety of computer software (MS Office, Excel, data base and spreadsheet) Physical Requirements: Speech, visual and hearing ability sufficient to express and comprehend written and verbal communication Ability to sit for periods of time in front of a computer with frequent standing and walking Occasional pushing, pulling of weight 50 lbs. up to a maximum of 150 lbs. Occasional reaching, kneeling, bending, lifting, and carrying up to 40 lbs. Ability to