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Operations Team Leader...
7 ore fa
Established in 2008, BauWatch has been developing rapidly over the past 10 years with 30% annual growth being the European leader in the provision of rapidly deployed, digitally managed, temporary site security and compliance systems. Our significant investment in product development has enabled the release of systems and platforms exceeding our customer’s developing requirements. BauWatch created this product category and now sets the standard for the industry.Following exponential growth in the Netherlands and Germany, and with significant investment from new owners Haniel (Over €3billion turnover, over 20,000 employees), BauWatch is also present in Belgium, France, Spain, Italy, Poland, and the United Kingdom. We innovated the temporary mobile security industry, a market that is currently booming.About The RoleAs Operations Team Manager, you will be responsible for the safe and effective running of our depot in location on a day to day basis. You will have the right technical knowledge to analyse and resolve any issues that might arise with our products when they’re on site – whether that’s at set up, or during the period of hire. You will be responsible for the management of the Service Technicians and Drivers, ARC (alarm receiving centre) Specialists, Customer Service and Planner and you’ll work closely with roles and other members of the Team to attend to customer’s queries and requests.Your role is key to delivering our brand promise of outstanding customer satisfaction and service, so a customer-focused attitude is imperativeAbout YouTechnically skilled : Experience of using tools and technology to achieve results.Language skills : native Italian speaker, advanced English skills.Quality‑oriented : Committed to achieving and maintaining the intended quality. Strives for improvement. Convinces others of the importance of quality.Solution focused : Gets the problem fixed in the most efficient & effective way.Team player : Promotes mutual communication and relationships. Shares information smoothly with others. Supports others.Independent : Able to carry out your own work properly and solve problems without supervision from others.Customer focus : Listens to the wishes and needs of the customer and adapt working method accordingly. Prioritise service and client satisfaction.Flexibility : Can easily adapt to a changing environment, working methods, working hours, tasks, responsibilities and behaviours of others.Friendly : Ability to ‘muck in’ as part of a fast‑growing team with an ‘all hands on deck’ approach.Happy to travel around Italy : Full driving license.What we offerA challenging and varied role as part of an innovative and rapidly growing international business.Contact with the most innovative technological systems.Opportunity to be proactive, implement new strategies and develop new markets.Ongoing training both in Italy and in other European hubs.Company car for mixed use.Operations Team Leader • Buccinasco, Lombardia, IT#J-18808-Ljbffr
