IT SUPPORT SPECIALIST
13 ore fa
Help Desk Specialist / Customer Service – Level 2Action ICT, a growing specialist ICT services provider, is seeking a Help Desk specialist to support our customer service operations. The position is based in Bologna, with partial smart‑working.Key ResponsibilitiesMonitor and analyse customer issues reported via ticketing system.Escalate tickets to the relevant technical teams for resolution.Coordinate with all stakeholders to resolve incidents.Prepare incident reports and documentation.Qualifications & Skills1–6 years of experience in 2nd level Help Desk or similar role.Strong analytical and problem‑solving abilities.Good understanding of Trouble‑Shouting logic.Experience with ticketing systems and the Office suite (Excel).Excellent communication skills and team‑working attitude.Knowledge of SQL, Android and iOS is an added value.Employment DetailsLocation: Bologna – partial smart working.Position: 1.Contract: Permanent.Salary: Commensurate with experience.Seniority LevelEntry levelEmployment TypeFull‑timeJob FunctionInformation Technology – IT Services and Consulting#J-18808-Ljbffr
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IT Support Specialist
1 settimana fa
Bologna, Italia Experis S.r.l. A tempo pienoExperis, brand di ManpowerGroup presente in 54 paesi, grazie ai servizi integrati di Consulenza IT&Technology, Resourcing di professionisti specializzati, sviluppo di Career & Skills con Experis Academy, è il technical partner ideale per ogni azienda che necessita di realizzare progetti in ambito Cyber Security, Business Transformation, Cloud &...
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IT Support Specialist
1 settimana fa
bologna, Italia Experis S.r.l. A tempo pienoExperis, brand di ManpowerGroup presente in 54 paesi, grazie ai servizi integrati di Consulenza IT&Technology, Resourcing di professionisti specializzati, sviluppo di Career & Skills con Experis Academy, è il technical partner ideale per ogni azienda che necessita di realizzare progetti in ambito Cyber Security, Business Transformation, Cloud &...
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IT Support Specialist
2 settimane fa
Bologna, Italia Altro A tempo pienoExperis, brand di ManpowerGroup presente in 54 paesi, grazie ai servizi integrati di Consulenza IT&Technology, Resourcing di professionisti specializzati, sviluppo di Career & Skills con Experis Academy, è il technical partner ideale per ogni azienda che necessita di realizzare progetti in ambito Cyber Security, Business Transformation, Cloud &...
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It Support
1 settimana fa
BOLOGNA, Italia Altro A tempo pienoGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Pyramid Consulting, IncRecruitment Specialist...Reach out to me directly if you are on the move!(Hiring for UK & Europe) Job Title: IT Support Engineer / Desktop Support / Technical SupportExperience: 2–3 YearsLanguages: Proficiency in English and ItalianAbout...
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IT support
1 settimana fa
bologna, Italia Pyramid Consulting, Inc A tempo pienoGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Pyramid Consulting, IncRecruitment Specialist...Reach out to me directly if you are on the move! (Hiring for UK & Europe) Title: IT Support Engineer / Desktop Support / Technical SupportExperience: 2–3 YearsLanguages: Proficiency in English and ItalianAbout the...
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It Support
6 giorni fa
BOLOGNA, Italia Pyramid Consulting, Inc A tempo pienoGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Pyramid Consulting, IncRecruitment Specialist...Reach out to me directly if you are on the move!(Hiring for UK & Europe)Title: IT Support Engineer / Desktop Support / Technical SupportExperience: 2–3 YearsLanguages: Proficiency in English and ItalianAbout the...
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Specialista IT – Infrastruttura, Sicurezza
3 settimane fa
Bologna, Italia Altro A tempo pienoUn'azienda attiva nel commercio cerca un IT Specialist per garantire il funzionamento efficiente e sicuro dei sistemi informatici. Il candidato avrà la responsabilità di gestire l'infrastruttura IT, fornire supporto tecnico e implementare misure di sicurezza informatica. Sono richieste competenze in gestione reti e server. Offriamo opportunità di crescita...
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Specialista IT – Infrastruttura, Sicurezza
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Bologna, Italia NAM spa Filiale di Piacenza A tempo pienoUn'azienda attiva nel commercio cerca un IT Specialist per garantire il funzionamento efficiente e sicuro dei sistemi informatici. Il candidato avrà la responsabilità di gestire l'infrastruttura IT, fornire supporto tecnico e implementare misure di sicurezza informatica. Sono richieste competenze in gestione reti e server. Offriamo opportunità di crescita...
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IT End-User Support
1 settimana fa
Bologna, Italia Vertiv A tempo pienoA global technology company in Italy is seeking an IT End User Services Specialist. The role requires providing 1st and 2nd level IT support, managing IT infrastructure, and participating in global IT projects. Candidates should have a Bachelor's degree in Computer Science or a related field, with 1-3 years of experience. Excellent communication and customer...
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IT End-User Support
1 settimana fa
Bologna, Italia Vertiv A tempo pienoA global technology company in Italy is seeking an IT End User Services Specialist. The role requires providing 1st and 2nd level IT support, managing IT infrastructure, and participating in global IT projects. Candidates should have a Bachelor's degree in Computer Science or a related field, with 1-3 years of experience. Excellent communication and customer...
