Junior Product Designer

3 giorni fa

florence, tuscany, Italia Altro Tempo pieno
CALLING FOR: Junior Product Designer
You notice when a product feels right – and when something is just a little off. A flow is confusing. There are too many steps. The hierarchy isn't clear. And you immediately want to make it better. At ShippyPro, we're looking for a Junior Product Designer with strong UX/UI foundations, a great eye for product, and the curiosity to understand not only how something looks, but how people actually use it. You'll work on a global SaaS platform used every day by eCommerce and logistics teams around the world, surrounded by experienced Product Designers and Product Managers who can accelerate your growth.
About Us
Our mission is simple: Make People Work Better. ShippyPro helps thousands of companies across 60+ countries manage and automate their shipping operations. Following our $15M Series B, we're continuing to evolve ShippyPro into a more intelligent platform – helping teams automate operations, understand what is happening, and make better decisions. Design sits right at the center of that shift: every workflow we simplify is something a real merchant touches every day.
The Product
ShippyPro is a shipping and fulfillment platform that helps merchants automate the entire shipping workflow, from choosing the best carrier service to generating labels and tracking deliveries. It connects with e-commerce platforms and multiple couriers, giving teams one place to ship faster, reduce manual work, and keep full control over costs and delivery performance.
The Challenge
We're not looking for someone who simply turns requirements into beautiful screens. We want someone who asks:
Who is using this?
What are they trying to accomplish?
Where are they getting stuck?
How can we make this simpler?
Did the solution actually work?
Why ShippyPro
You'll work on a complex global SaaS product used by thousands of businesses – not a portfolio project
You'll be surrounded by experienced Product Designers and Product Managers who review your work and accelerate your growth
You'll own increasingly important parts of the product as you grow, not just execute what's handed to you
You'll talk directly with customers and see the real impact of what you ship
You'll grow into design and AI-assisted prototyping at the same time – we're actively figuring out how these tools change the job, together
What You’ll Do
Design user flows, wireframes, interfaces and prototypes
Turn complex workflows into simple product experiences
Work closely with Product Managers and Engineers
Contribute to our Design System
Talk directly with users and participate in research and usability testing
Analyse qualitative feedback together with product usage data
Monitor product metrics on a daily and weekly basis
Understand and improve activation, adoption and engagement
Identify friction in existing experiences and propose improvements
Manage your work through tools such as Jira
Review the experience before and after features go live
What You’ll Bring
Around 2 years of experience in UX/UI Design, Product Design or similar
Strong knowledge of UX and UI fundamentals
A strong eye for product, including hierarchy, spacing, typography, interaction and simplicity
Experience with Figma or similar product design tools
Experience with concepts such:
Components and reusable patterns
Prototyping
Design systems
Developer handoff
Ability to move from: user flow → wireframe → prototype → final UI
Basic knowledge of user research and usability testing
Curiosity about user behavior and willingness to talk directly with customers
Ability to receive feedback and iterate quickly
Good written and spoken English
AI & Modern Product Tools
We increasingly expect Product Designers to go beyond traditional design tools – experience with any of the following is a strong plus:
Lovable or similar vibe-coding / AI prototyping platforms
AI-assisted prototyping tools
Using AI to explore product ideas, create prototypes or accelerate research
Basic understanding of how to turn a design concept into a working interactive experience
Nice to Have
Experience with B2B SaaS
Familiarity with tools such as Amplitude, Mixpanel, Hotjar or FullStory
Basic understanding of activation, conversion and feature adoption
Experience working with a Design System
Experience collaborating directly with developers
Knowledge of eCommerce or operational software
What You’ll Learn
This role is designed to accelerate your growth into a strong end-to-end Product Designer. You'll learn how to:
Run structured user research
Interview customers and understand the real problem behind their requests
Design complete experiences from wireframe to final UI
Prototype and validate ideas quickly
Use qualitative feedback and product data together
Measure product performance daily and weekly
Understand