Remote CX Operations Lead: Onboarding

A hospitality technology company in Italy is seeking a CX Operations Manager to enhance the onboarding process for its clients. The successful candidate will lead a team and improve operational efficiency while ensuring a top-notch customer experience. Ideal applicants possess experience in customer onboarding within a B2B SaaS context, team management...

About The Company At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named...

About The Company At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named...

About The CompanyAt Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named...

Join to apply for the CX Operations Manager role at SmartnessAbout the CompanyAt Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in...

A leading energy company is seeking a Head of Asset Management and Operations to oversee their portfolio in thermal and renewable energy. This role requires 10-15 years of experience in the power sector, particularly with asset management and operations. The successful candidate will define strategies, manage financial performance, and lead a high-performing...

A leading retail marketing platform in Italy is seeking a Programmatic Publisher Onboarding Manager to lead the onboarding of programmatic publishers and grow high-quality supply. You will collaborate with various teams to ensure smooth operations and scale inventory. Candidates should have hands-on experience with DSPs and a strong understanding of...

A leading HR platform provider is seeking a Senior Data Analyst for Onboarding. In this mid-senior level role, you will develop a robust reporting framework, identify onboarding bottlenecks using data, and create metrics to enhance operational strategies. Applicants should have a Bachelor's degree, 5+ years of analytical experience, and advanced SQL skills....

A leading Italian legal-tech company is seeking a Chief of Staff with strong finance instincts to support the CEO and lead cross-functional projects. This role requires 4-8 years of experience in strategy consulting or business operations, with a proven track record in driving measurable results. Candidates should be fluent in Italian and English, possess...

A leading tech company in Milan seeks a Graduate Trust & Safety Operations Manager. The role involves enhancing user safety, implementing safety frameworks, and cooperating with moderation teams. Seeking candidates who can solve complex problems and have strong drive and team spirit. This full-time position offers competitive pay, growth opportunities, and a...