REVENUE & RESERVATION SUPERVISOR
24 ore fa
florence, tuscany, Italia
Borgo Pignano Florence
Tempo pieno
Gratuito con email o Google
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Gratuito con email o Google
Continuando accetti i nostri Termini & Informativa sulla privacy.
PURPOSE OF THE JOB For the opening of our Borgo Pignano Florence , a luxury urban retreat affiliated with Relais & Châteaux , located within a 5-hectare park just steps away from the historic centre of Florence, we are seeking a Revenue & Reservation Supervisor . The candidate must be able to ensure the effective implementation of Revenue & Reservation standards and assist us in positioning this hospitality jewel at the top end of the luxury market.
REPORTS TO: Cluster Sales & Marketing Director
MAIN DUTIES & RESPONSIBILITIES Work side by side with the Reservation Manager in the following:
Reservations: Receive, evaluate, and manage reservation requests from all channels: email, telephone, OTA, GDS, direct website, and agencies, corporate accounts and business partners ensuring compliance with company standards
Ensure timely management of correspondence in accordance with company timelines and standards.
Accurately enter and manage reservations within the systems (PMS and connected platforms), including confirmations, modifications, and cancellations, verifying rates, sales conditions, guarantees, deposits, pre payments,
REPORTS TO: Cluster Sales & Marketing Director
MAIN DUTIES & RESPONSIBILITIES Work side by side with the Reservation Manager in the following:
Reservations: Receive, evaluate, and manage reservation requests from all channels: email, telephone, OTA, GDS, direct website, and agencies, corporate accounts and business partners ensuring compliance with company standards
Ensure timely management of correspondence in accordance with company timelines and standards.
Accurately enter and manage reservations within the systems (PMS and connected platforms), including confirmations, modifications, and cancellations, verifying rates, sales conditions, guarantees, deposits, pre payments,