Field Service Specialist

2 settimane fa


Milan, Italia Altro A tempo pieno

OverviewAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the LifeCardiac Ablation Solutions (CAS) offers a wide range of electrophysiology solutions designed to lead the field of cardiac mapping and ablation for arrhythmia management. These innovative clinical and economic solutions aim to support healthcare professionals in delivering treatments that are safer, faster, easier, and more predictable in both procedure times and outcomes. The Field Service Specialist acts as the primary technical liaison for Medtronic CAS customers, while also supporting the Clinical Field and Sales teams. This role includes responsibility for technical assessments, installation, servicing, and maintenance of the Affera mapping and ablation systems. Collaboration with Field Service, Sales, Quality, Production, and Engineering teams is essential to share technical insights and ensure customer needs are met. The position is remote, focused mainly on Italy but extending to other European markets, with occasional travel to Medtronic locations. Full measles immunization is required. ResponsibilitiesPerform site assessments, installations, inspections, verifications, corrective and preventive maintenance to ensure successful implementations of Affera equipment. Maintain and submit technical records as per regulatory requirements. Input to technical knowledge base and dissemination of knowledge of our products to Sales and Clinical teams. Input to service processes to ensure continual improvement and evolution of the Field Service organization. This includes the development and maintenance of Service documentation and procedures. Participate in the development and delivery of technical training to our distributors, partners, agents and technically qualified representatives of customer base. Facilitate the smooth


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