Cargo Supervisor
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Tasks
What you'll do:
Ensure efficient and safe load planning
Oversee smooth freighter handling
Act as a key contact for LCAG stakeholders and customers
Supervise timely airmail handling
Lead service recovery when challenges arise
Support operational excellence through invoice checks
Hold regular meetings with GHA to review and enhance service performance
Monitor subcontractor performance, report deviations, and initiate corrective actions
Maintain and analyze performance dataAct as GHA contact for irregularities, escalation, and emergencies
Ensure strict compliance with safety and security procedures
Make operational decisions when needed or in supervisor's absence
Supervise, coach, and develop GHA and LCAG staff, conducting spot checks
Optimize staffing, prepare schedules, authorize overtime
Provide regular feedback to management and implement operational improvements
Requirements
The ideal candidateshould meet the following requirements:
High school diploma/GED
Logistics/airfreight experience desirable
Fluent in English & Italian (German a plus)
CHM/GOM qualification
Computer skills (MS Office)
Strong communication
Safety & security mindset
Customer-focused attitude
Reliable, committed, and professional
Team player
Valid driver's license
Information regarding the compensation package for this position will be provided during the recruitment process, in accordance with applicable pay transparency regulations. The final offer will be determined based on the candidate's professional experience, skills, and career background.
About Lufthansa Cargo AG
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world's leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
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