Bilingual Fleet Operations Specialist – DE/EN
1 settimana fa
Bilingual Fleet Operations Specialist – GE/EN (F/M) Join Otoqi as a Bilingual Fleet Operations Specialist. The role focuses on ensuring high quality service and operational performance for our car‑sharing partners across France, Germany, Italy, and the Netherlands. Job Description Oversee daily operations for key car‑sharing partners, monitoring missions and resolving issues to maintain on‑time completion. Serve as the primary point of contact for the driver community, building long‑term relationships and support before, during, and after missions. Coordinate client back office and allocate missions to drivers. Track assignments in real time to confirm correct driver assignment. Suggest process improvements to minimize operational issues. Provide data‑driven insights and reporting to the Driver Acquisition team to inform recruitment needs. Expected Outcomes High driver engagement and improved retention. Strong customer satisfaction with reliable service and fewer escalations. Efficient mission allocation with faster assignment times. Clear process enhancements driven by actionable insights. Timely recruitment feedback ensuring suitable driver onboarding. Your Profile At least 1 year of operations experience, ideally in a fast‑paced or mobility environment. Structured, efficient problem‑solver capable of rapid decision making. Dynamic, eager to learn, thriving in a changing environment. Resilient and calm under pressure with effective decision skills. Excellent interpersonal and communication skills; handles multiple calls simultaneously. Fluent in German; proficient in English. Nice To Have Experience in delivery, fleet management, or car‑sharing operations. Familiarity with real‑time tracking tools or operations management software. Basic data analysis skills to identify trends and propose improvements. Fluency in Italian. Values at Otoqi Innovation – pioneering solutions for automotive logistics. Customer focus – building trust and transparency with partners. Team spirit – promoting collaboration and shared success. Determination – relentless pursuit of excellence. What Else We Offer Career development – autonomy and growth opportunities. International environment – operations in France, Italy, Germany, with expansion plans. Flexible work policy – hybrid/remote options for work/life balance. Other Details And Perks Contract type: 3° livello CCNL Commercio Meal vouchers: 8€/day Additional perks: mental health coaching, daily snacks and fruit, learning budget. Interview Process Phone interview with Hermine (Talent Acquisition Manager) – 30 minutes. Interview with Enrico (Business Unit Manager) or Daniele (Operations Manager) – 1 hour. Technical interview with Enrico (Business Unit Manager) – 1 hour. Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr
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Bilingual Fleet Ops Pro
3 settimane fa
WorkFromHome, Italia OTOQI Logistics Deutschland GmbH A tempo pienoA leading automotive logistics firm based in Italy is seeking a Bilingual Fleet Operations Specialist to oversee international operations. This role involves ensuring service quality for car-sharing partners, managing daily operations, and building relationships with drivers. The ideal candidate is fluent in German, proficient in English, and has at least 1...
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Entry-Level Bilingual Fleet Ops – DE/EN
1 settimana fa
WorkFromHome, Italia Otoqi A tempo pienoA mobility service provider is looking for a Bilingual Fleet Operations Specialist to manage daily operations for car-sharing partners across Italy and beyond. The ideal candidate has at least 1 year of operations experience and is fluent in German and proficient in English. Responsibilities include overseeing operational performance, coordinating client...
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Bilingual Fleet Operations Specialist – DE/EN
3 settimane fa
WorkFromHome, Italia OTOQI Logistics Deutschland GmbH A tempo pienoBilingual Fleet Operations Specialist – DE/EN (F/M) 1 day ago Be among the first 25 applicants Since its inception in 2016 , Otoqi has established itself as a leading scale‑up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble and platform based driver‑on‑demand model. Our strength lies in...
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Bilingual Fleet Operations Specialist – DE/EN
1 settimana fa
WorkFromHome, Italia OTOQI Logistics Deutschland GmbH A tempo pienoBilingual Fleet Operations Specialist – DE/EN (F/M) 1 day ago Be among the first 25 applicants Since its inception in 2016 , Otoqi has established itself as a leading scale‑up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble and platform based driver‑on‑demand model. Our strength lies in...
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Bilingual Fleet Operations Specialist – GE/EN
4 settimane fa
WorkFromHome, Italia OTOQI Logistics Deutschland GmbH A tempo pienoBilingual Fleet Operations Specialist – GE/EN (F/M) Join to apply for the Bilingual Fleet Operations Specialist – GE/EN (F/M) role at OTOQI Logistics Deutschland GmbH . Since its inception in 2016 , Otoqi has established itself as a leading scale‑up in the automotive logistics sector, moving away from the old fashioned truck & trailer world to a nimble...
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International Fleet Operations Specialist
4 settimane fa
WorkFromHome, Italia OTOQI Logistics Deutschland GmbH A tempo pienoA leading logistics company is seeking a Bilingual Fleet Operations Specialist fluent in German and proficient in English. This role involves managing operations for car-sharing partners and supporting a community of drivers. Ideal candidates will have at least 1 year of experience in a fast-paced environment, strong problem-solving skills, and the ability...
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Bilingual Fleet Operations Specialist – GE
3 settimane fa
WorkFromHome, Italia Otoqi A tempo pienoSince its inception in 2016, Otoqi has established itself as a leading scale‑up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble and platform based driver‑on‑demand model. Our strength lies in combining cutting‑edge technology with operational excellence. Each year, our 2,000 drivers move over...
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Bilingual Customer Support Specialist
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WorkFromHome, Italia XCEED A tempo pienoA dynamic event platform is seeking a Customer Support Specialist to provide empathetic support to users. The ideal candidate will be bilingual in English and Italian and comfortable using customer support tools. Responsibilities include resolving user inquiries, troubleshooting issues, and supporting event organizers. The position requires working flexible...
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