Enterprise Customer Success Manager
9 ore fa
Enterprise Customer Success Manager (CSM) – Smart Containers Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM we’re seeking a highly skilled Enterprise Customer Success Manager (E‑CSM) to drive adoption, growth, and long‑term success for our Smart Containers line of business. Why You’ll Love Working Here As a key member of ORBCOMM’s International Sales team, you’ll act as a trusted consultative partner, deeply embedded within the client’s organization to understand their structure, priorities, KPIs, and decision‑making processes. Your mission is to help customers fully realize the ROI of our IoT solutions through insights, value mapping, and strategic engagement. This high‑impact role blends product expertise, business analysis, change management, and executive stakeholder alignment to deliver meaningful, measurable improvements. You’ll work cross‑functionally to elevate adoption, strengthen relationships, and influence strategic decisions that optimize operations and unlock growth. Enjoy a hybrid schedule—combine a strong on‑site presence to drive customer success with the flexibility to connect remotely from one of the following Alpine regions: Rhône‑Alpes (France), Turin area (Italy), or Vorarlberg (Austria). What You’ll DoDrive Measurable Customer Value & ROIDefine baseline KPIs and co‑create ROI models tailored to container logistics and maritime operations Track and communicate progress, highlighting measurable outcomes and strategic improvements Identify operational inefficiencies related to the baselined KPIs, and recommend best practices to maximize adoption and impact Oversee governance and execution of pilot programs to ensure alignment with customer needsLeverage Deep Product ExpertiseDevelop expert‑level knowledge of ORBCOMM’s Smart Containers solutions, integrations, and industry applications Translate product capabilities into business value tied to container visibility, asset utilization, and supply chain optimization Share insights and best practices across accounts and internal teams Proactively identify expansion opportunities that enhance container operations and client successAct as an Embedded Client PartnerImmerse in customer environments to understand enterprise structure, workflows, and decision‑making dynamics Build trust‑based relationships with influencers and operational teams in maritime and container logistics Map stakeholder ecosystems and monitor risk indicators Advise customers on process optimization, KPI improvement, and maximizing platform utilizationCollaborate Cross‑FunctionallyPartner with
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Enterprise Customer Success Manager
7 giorni fa
Sant'Ambrogio di Torino, Italia Canonical A tempo pienoEnterprise Customer Success Manager Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in Enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We are hiring an Enterprise Customer Success Manager to...
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Enterprise Customer Success Manager
7 giorni fa
sant'ambrogio di torino, Italia Canonical A tempo pienoEnterprise Customer Success ManagerCanonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in Enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.We are hiring an Enterprise Customer Success Manager to...
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Enterprise Customer Success Manager
7 giorni fa
sant'ambrogio di torino, Italia Canonical A tempo pienoEnterprise Customer Success Manager (French speaker)Join to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalEnterprise Customer Success Manager (French speaker)3 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalThe role of an Enterprise...
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Enterprise Customer Success Manager
4 giorni fa
sant'ambrogio di torino, Italia Canonical A tempo pienoEnterprise Customer Success Manager (French speaker)Join to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalEnterprise Customer Success Manager (French speaker)3 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalThe role of an Enterprise...
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Enterprise Customer Success Manager
2 giorni fa
Sant'Ambrogio di Torino, Italia ORBCOMM A tempo pienoEnterprise Customer Success Manager (CSM) – Smart ContainersReady to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM we’re seeking a highly skilled Enterprise Customer Success Manager (E‑CSM) to drive adoption, growth, and long‑term success for our Smart Containers line of business.Why You’ll Love...
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Enterprise Customer Success Manager
2 giorni fa
sant'ambrogio di torino, Italia ORBCOMM A tempo pienoEnterprise Customer Success Manager (CSM) – Smart ContainersReady to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM we’re seeking a highly skilled Enterprise Customer Success Manager (E‑CSM) to drive adoption, growth, and long‑term success for our Smart Containers line of business.Why You’ll Love...
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Enterprise Customer Success Manager
6 giorni fa
Torino, Italia Altro A tempo pienoEnterprise Customer Success ManagerCanonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in Enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.We are hiring an Enterprise Customer Success Manager to...
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Enterprise Customer Success Manager
6 giorni fa
Torino, Italia Altro A tempo pienoEnterprise Customer Success Manager (French speaker) Join to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalEnterprise Customer Success Manager (French speaker) 3 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalThe role of an Enterprise...
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Enterprise Customer Success Manager
7 giorni fa
giuliano di roma, Italia Canonical A tempo pienoJoin to apply for the Enterprise Customer Success Manager role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
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Enterprise Customer Success Manager
7 giorni fa
Giuliano di Roma, Italia Canonical A tempo pienoJoin to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
