Application Support Technician
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Location: Brindisi, Italy or Valencia, Spain, Hybrid
Employment: Full-Time Contract
Duration: 6 months, with potential extension
Language: Fluent English required
Industry: International Organizations / Enterprise IT / Managed Services
About the Opportunity
Pragmatike is recruiting on behalf of a major international organization for an Application Support Technician to join a global Digital Solutions Managed Services team.
You’ll support a portfolio of business-critical applications and enterprise tools, working across application maintenance, Tier-2 support, databases, Windows/Linux environments, and end-user support .
This is a hands-on role for someone who enjoys troubleshooting complex technical issues, working across different technologies, and keeping production systems reliable and available.
What You’ll Do
Provide day-to-day Tier-2 support and maintenance for business applications and enterprise tools.
Troubleshoot application issues, identify root causes, and elevate complex incidents when required.
Perform administration and troubleshooting across MSSQL and open-source databases .
Support application releases, upgrades, configuration changes, and deployments.
Assist with structural application changes required during system upgrades.
Support applications running across Windows and Linux environments .
Respond to application-related queries from users working across different locations.
Support the deployment of tools and operational processes that improve service delivery.
Provide knowledge
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