Marketing Customer Support Representative
1 settimana fa
Marketing Customer Support Representative (Italian & English) Job Title: Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On-site) Start Date: 29 January 2026 Working Hours:Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts:07:00 – 16:00 10:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts 2 Rotative Days OffLanguages Required:Italian: C1 / Native level English: B2 level or higherRole Overview: You will provide B2B customer support to advertisers using the company’s advertising products. The role focuses on product troubleshooting, advertiser education, and customer experience, delivered via email and chat channels. This position requires strong communication skills, problem‑solving abilities, and a customer‑centric mindset. Key Responsibilities:Actively contribute to initiatives that improve service quality and overall user experience Handle end‑to‑end product troubleshooting and advertiser support Manage case volumes across email and chat channels Own customer queries and drive resolution by collaborating with internal Product Operations and Engineering teams Resolve generic, technical, and product‑related issues Ensure high Customer Satisfaction (CSAT) by providing timely updates and clear communication Maintain adherence to service level agreements (SLAs) and productivity targets Partner with internal technical specialists to educate advertisers on product features and common issuesCompensation & Benefits:Base Salary: €1,000 (for 14 months) Meal Allowance: €7.63 per day Health Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract) Welcome Bonus: Paid over 12 months during the first year (conditional on Retention Bonus: From December onwards, no retention bonus for Search Engine and Website Solutions projectsNote: Welcome Bonus is not part of the fixed salary and depends on meeting attendance conditions. Relocation Support: If interested, send your English CV to #J-18808-Ljbffr
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Marketing Customer Support Representative
1 settimana fa
Venice, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English)Job Title: Marketing Customer Support Representative (Italian & English)Location: Lisbon, Portugal (On-site)Start Date: 29 January 2026Working Hours:Monday to SundayOperating hours: 07:00 – 19:00Rotative shifts:07:00 – 16:0010:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts2...
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Marketing Customer Support Representative
1 settimana fa
Venice, Italia Cross Border Talents A tempo pienoJob TitleMarketing Customer Support Representative (Italian & English)LocationLisbon, Portugal (On-site)Start Date29 January 2026Working HoursInitial Schedule (Phase 1):Monday to SundayOperating hours: 07:00 – 19:00Rotative shifts:07:00 – 16:0010:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages RequiredItalian: C1...
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Bilingual Marketing Support
1 settimana fa
Venice, Italia Cross Border Talents A tempo pienoA customer support solution provider is seeking a Marketing Customer Support Representative fluent in Italian and English to provide B2B support. Responsibilities include product troubleshooting, managing customer queries via email and chat, and improving service quality. The ideal candidate will have strong communication skills and a problem-solving...
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Bilingual Marketing Support
1 settimana fa
Venice, Italia Cross Border Talents A tempo pienoAn international recruitment agency is seeking a Marketing Customer Support Representative in Lisbon, Portugal. The role involves providing B2B customer support, product troubleshooting, and maintaining high customer satisfaction. Ideal candidates must be fluent in both Italian and English, possess strong communication and problem-solving skills, and work in...
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Italian Customer Service Representative
1 settimana fa
Venice, Italia Cross Border Talents A tempo pienoItalian Customer Service Representative - Relocate AbroadVenice, Metropolitan City of Venice, ItalyJob Openings Italian Customer Service Representative - Relocate AbroadAbout the job Italian Customer Service Representative - Relocate AbroadLocations: Portugal, Greece and Bulgaria.Work Model: On-siteAbout the Role:We are hiring an Italian-speaking Customer...
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Bilingual Marketing Support Specialist
1 settimana fa
Venice, Italia Savior Artigos Texteis Lda A tempo pienoA leading textile company is seeking a Marketing Customer Support Representative to provide B2B support in Italian and English. The role involves troubleshooting advertiser issues and enhancing user experience via email and chat. Strong communication and problem-solving skills are essential. Competitive compensation includes a base salary of €1,000 per...
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Venice, Italia Cross Border Talents A tempo pienoJob Title: Italian Customer Service Representative Greece (Relocation Support Offered) Location: Greece Relocation support included (accommodation + flight within EU) Job Description:We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone, email, or...
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Italian Customer Support Representative Athens, Greece
2 settimane fa
Venice, Italia Cross Border Talents A tempo pienoAre you ready to start a new chapter of your career in one of Europes most inspiring and sun-soaked destinations? Join our international team in Athens Greece and become part of a vibrant workplace where diversity, collaboration and growth are at the heart of everything we do. We're looking for Italian-speaking Customer Support Representatives who are...
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Italian Customer Support Specialist — Relocate Abroad
1 settimana fa
Venice, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking an Italian-speaking Customer Service Representative to support international clients in Portugal, Greece, or Bulgaria. The role involves providing high-quality customer service through various channels and requires fluency in Italian and English. Candidates must be EU citizens and willing to relocate. Benefits include...
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Venice, Italia Cross Border Talents A tempo pienoAn international recruitment firm is seeking a fluent Italian-speaking Customer Service Representative to assist customers in Greece. Responsibilities include handling inquiries in Italian, providing accurate product information, and resolving issues efficiently. Ideal candidates will possess strong communication skills and prior customer service experience...
