MSP Partner Technical Manager
8 ore fa
latina, lazio, Italia
CISCO Systems
Tempo pieno
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Overview As Regional MSP Partner Technical Manager you drive MSP enablement and technical excellence for Splunk-based managed services. You collaborate with MSPs to validate architectures, design observability-led offerings, and optimize cost structures across on-premises and cloud environments. You’ll co-develop solutions that blend Splunk ITSI with Splunk Observability or AppDynamics and lead a regional technical community. This role centers on partner success, scalable deployments, and cross-functional collaboration within Cisco and Splunk ecosystems.
Retribuzione / Benefits base salary
incentive compensation
bonus eligibility
sales plan incentives
Responsabilità Lead MSP onboarding, including architecture validation and operational model design
Review and optimize Splunk architectures for performance across on-prem and cloud
Develop observability-focused MSP offerings combining ITSI with Splunk Observability or AppDynamics
Advise on cost-optimized architectures to support packaging and automation of MSP services
Oversee architectural assessments with Splunk Professional Services for continuous improvement
Build regional technical community through roundtables and knowledge sessions
Deliver targeted enablement to close MSP capability gaps and raise engineering maturity
Collaborate with cross-functional teams to align with Splunk and Cisco architectures, frameworks, and go-to-market motions
Requisiti fondamentali 5+ years working with MSPs in technical roles (pre-sales, solution architecture, enablement, or delivery)
Experience deploying/configuring Splunk Cloud and Splunk Enterprise
Experience implementing Splunk ITSI and Splunk Observability or AppDynamics
Experience MSP operations including onboarding and architecture validation
excellent presentation skills
ability to translate complex concepts for diverse audiences
strong collaboration and relationship-building with partners and cross-functional teams
Splunk Cloud
Splunk Enterprise
Splunk ITSI
Retribuzione / Benefits base salary
incentive compensation
bonus eligibility
sales plan incentives
Responsabilità Lead MSP onboarding, including architecture validation and operational model design
Review and optimize Splunk architectures for performance across on-prem and cloud
Develop observability-focused MSP offerings combining ITSI with Splunk Observability or AppDynamics
Advise on cost-optimized architectures to support packaging and automation of MSP services
Oversee architectural assessments with Splunk Professional Services for continuous improvement
Build regional technical community through roundtables and knowledge sessions
Deliver targeted enablement to close MSP capability gaps and raise engineering maturity
Collaborate with cross-functional teams to align with Splunk and Cisco architectures, frameworks, and go-to-market motions
Requisiti fondamentali 5+ years working with MSPs in technical roles (pre-sales, solution architecture, enablement, or delivery)
Experience deploying/configuring Splunk Cloud and Splunk Enterprise
Experience implementing Splunk ITSI and Splunk Observability or AppDynamics
Experience MSP operations including onboarding and architecture validation
excellent presentation skills
ability to translate complex concepts for diverse audiences
strong collaboration and relationship-building with partners and cross-functional teams
Splunk Cloud
Splunk Enterprise
Splunk ITSI