Customer Success Manager
17 ore fa
Artificial Intelligence. Actual Impact.At Docebo, AI isn’t just a buzzword - it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‑saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower). We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you’re excited by the idea of using AI to make work‑life better for real people — not just in theory — you’re in the right place. Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn. About This Opportunity The Customer Success Manager is responsible for empowering Docebo customers to connect their goals and challenges with solutions in our platform while increasing usage and adoption to ensure value realization and renewal. The role will be working with a portfolio of customers as determined by current business requirements and structure. Responsibilities Be the primary contact and advocate for Docebo customers. Expert in Learning Management System (LMS) adoption and use case expansion with the ability to provide best practices, guidance, and consultation on proper utilization of an LMS (Docebo) to drive best‑in‑class learning programs and strategy. Demonstrate knowledge of business and learning strategy engineering, realization, and optimization – moving from business outcomes into real‑life solutions and their successful implementation. Master the Docebo product suite and act as an expert resource for customers on how to configure, leverage, and expand their usage to achieve business outcomes. Manage customer expectations of Docebo products, processes, services, and other resources. Successfully lead deal‑related escalations with the support of their direct manager. Work with multiple customer stakeholders and personas including but not limited to LMS administrator/system owner, technical resources, decision makers/executives. Understand, analyse and prioritise business and technical requirements to guide customers in how to realise/implement them within Docebo. Successfully explain/convey technical concepts to a non‑technical, business‑oriented audience comprised of various stakeholders with different backgrounds. Manage
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Customer Success Manager
16 ore fa
Biassono, Italia Docebo A tempo pienoArtificial Intelligence. Actual Impact.At Docebo, AI isn’t just a buzzword - it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‑saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower)....
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Customer Success Manager
12 ore fa
biassono, Italia Docebo A tempo pienoArtificial Intelligence. Actual Impact.At Docebo, AI isn’t just a buzzword - it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‑saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a...
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Customer Success Manager
2 settimane fa
Biassono, Italia Docebo A tempo pienoArtificial Intelligence. Actual Impact.At Docebo, AI isn’t just a buzzword - it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‑saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a...
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Customer Success Manager
3 giorni fa
Biassono (MB), Italia Docebo A tempo pienoArtificial Intelligence. Actual Impact.At Docebo, AI isn't just a buzzword - it's how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‐saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower). We're...
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Biassono, Italia Docebo A tempo pienoA leading learning technology company in Italy seeks an experienced Customer Success Manager to empower customers through effective platform solutions and usage strategies. The role requires proficiency in Italian and English, along with a strong background in customer success management within the SaaS industry. You will be responsible for managing...
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biassono, Italia Docebo A tempo pienoA leading learning technology company in Italy seeks an experienced Customer Success Manager to empower customers through effective platform solutions and usage strategies. The role requires proficiency in Italian and English, along with a strong background in customer success management within the SaaS industry. You will be responsible for managing...
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Operations Leader: Safety, Quality
17 ore fa
Biassono, Italia STERIS A tempo pienoA leading global provider of healthcare solutions is seeking an Operations Manager in Biassono. The role involves managing customer relations, ensuring operational excellence and safety compliance, and leading a team of over 14 staff. Candidates should have a Bachelor's degree, demonstrate leadership capabilities, and have a strong focus on customer...
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Operations Leader: Safety, Quality
12 ore fa
biassono, Italia STERIS A tempo pienoA leading global provider of healthcare solutions is seeking an Operations Manager in Biassono. The role involves managing customer relations, ensuring operational excellence and safety compliance, and leading a team of over 14 staff. Candidates should have a Bachelor's degree, demonstrate leadership capabilities, and have a strong focus on customer...
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Bilingual SaaS CSM
3 giorni fa
Biassono (MB), Italia Docebo A tempo pienoA leading learning technology company in Italy seeks an experienced Customer Success Manager to empower customers through effective platform solutions and usage strategies. The role requires proficiency in Italian and English, along with a strong background in customer success management within the SaaS industry. You will be responsible for managing...
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Operations Manager
4 giorni fa
biassono, Italia STERIS A tempo pienoOperations Manager – STERISAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryWe are looking for an Operations Manager to join our team in Biassono (MB) who will be responsible and accountable for customer management,...
