Retirement Advisor
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Description The Role Retirement Advisor (Non-Actuarial) At WTW, we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of colleagues serving 140 countries and markets, we help organisations sharpen strategy, strengthen resilience, engage their workforce and improve performance. We are looking for a Retirement Advisor with hands-on experience in the Italian supplementary pension sector. The successful candidate will support senior consultants in delivering administration and advisory services to pension funds, with responsibilities across governance, regulatory compliance, operational management, controls and risk management. This is an experienced-hire position. Applications should demonstrate direct, practical experience in the operational management or advisory support of Italian pension funds. Key Responsibilities
- Prepare and maintain pension fund governance documentation, including meeting notices, minutes, registers, filing records and submissions to supervisory authorities.
- Support the organisation of pension fund processes, implementation of governing-body decisions and preparation or review of contractual documentation with suppliers and partners.
- Manage or provide hands-on support with membership and benefit processes, including enrolments, contribution positions, transfers, benefit requests and complaints.
- Prepare recurring statistical and regulatory reporting and support interactions with supervisory authorities.
- Perform second-level controls on operational processes and monitor risk-management indicators and remediation actions.
- Coordinate third-party service providers and contribute to the maintenance of institutional and member-facing documentation.
- Analyse tax and regulatory matters affecting Italian supplementary pensions and translate requirements into practical operating actions.
- Bachelor’s or Master’s degree in Economics, Law or another field relevant to pensions, financial services or regulated operations.
- Previous hands-on experience in the Italian supplementary pension sector, gained within a pension fund, pension administrator, advisory firm, insurer or another directly relevant organisation.
- Practical experience with pension fund operational processes, including at least enrolments, benefit requests and complaints.
- Working knowledge of the Italian supplementary pension framework, including Legislative Decree 252⁄2005 and COVIP regulations and supervisory practices.
- Ability to prepare or review governance and operational documentation with a high level of accuracy.
- Strong command of Microsoft Excel, Word and PowerPoint.
- Good written and spoken English, sufficient to work effectively in an international environment.
- Strong organisational skills, attention to detail, sound judgement and the ability to manage deadlines and multiple stakeholders.
- Experience with second-level controls, internal audit or risk-management processes in a regulated environment.
- Familiarity with IORP II, DORA and GDPR as they apply to pension funds and their service providers.
- Experience coordinating external administrators, depositaries, investment managers, insurers or other pension fund suppliers.
- the ultimate rate of pay may vary for different individuals based on several factors, including but not limited to location of the role, individual competencies, qualifications, experience, performance in the role.
- This information is provided for transparency and to guide discussions on pay with successful applicant(s). Some of the pay elements refere