Banking Consultant, Ground/Macdowell

21 ore fa


Roma, Italia Australia and New Zealand Banking Group Limited A tempo pieno

Banking Consultant, Ground/Macdowell & Wyndham Street, Roma QLD Department: AR Branch Division: Australia Retail Location: Roma About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: PermanentRole Location: 56 McDowall Street, Roma QLD 4455Work Hours: Part-Time Monday: 09:00 AM - 02:00 PM = 5.00 hoursTuesday: 09:00 AM - 02:00 PM = 5.00 hours Wednesday: Not RosteredThursday: 09:00 AM - 02:00 PM = 5.00 hours Friday: 09:00 AM - 02:00 PM = 5.00 hoursSaturday: Not RosteredSunday: Not Rostered Total Weekly Rostered Hours: 20.00 hours What will your day look like? As a Banking Consultant, you will have the opportunity to: Contribute to a significant uplift in customer engagement and advocacy, and create real customer value Actively participate in and support



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