Contact Center Associate
2 settimane fa
Talent Solutions , part of Manpower Group, for an important pharmaceutical client based in Florence , is currently recruiting for aContact Center AssociateFor a fixed term contractThe resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact Center Department, reporting directly to the Service Operations and Digital Channels Manager.He / she will be responsible to manage customer relationship outbound (promotional / commercial focus) and inbound (first level for customer enquiries), with the objective to centralize and optimize contacts for a specific target of customers, also through new channels for interaction.Main Activities and ResponsibilitiesCustomer relationship outbound : management of promotional campaigns / order collection by phone and through CRM platform (SFDC)Customer relationship inbound : management of customer requests / inquiries by phone and through CRM platform (first level)Management of new communication channels with the customers (self service functionalities)Analysis and optimization of target customersThe candidate shall have a proven knowledge / experience on customer relationship activities and the ability to operate on a CRM platform for activities planning, execution, tracking and reporting.Job RequirementsDegree in Economics or similar is preferable.Minimum 6 months experience in similar positions in Customer Service Depts ; a specific experience in promotional / commercial activities is preferred.The candidate should have the following skills / characteristics : good relationship skills, flexibility, target-oriented approach and problem solving attitude.Language Skillsintermediate English both spoken and written.#J-18808-Ljbffr
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Contact Center Associate
2 settimane fa
Florence, Italia ManpowerGroup A tempo pienoTalent Solutions , part of Manpower Group, for an important pharmaceutical client based in Florence , is currently recruiting for a Contact Center Associate For a fixed term contract The resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact...
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Contact Center Associate
2 settimane fa
Florence, Italia Manpower A tempo pienoTalent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for a Contact Center Associate For a fixed term contract The resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact...
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Contact Center Associate
2 settimane fa
Florence, Italia Manpower A tempo pienoTalent Solutions , part of Manpower Group, for an important pharmaceutical client based in Florence , is currently recruiting for a Contact Center Associate For a fixed term contract The resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact...
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Contact Center Associate
2 settimane fa
Florence, Toscana, Italia MENARINI Group A tempo pienoOverviewThe resource will be part of CODIFI, the Company of Menarini Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact Center Department, reporting directly to the Service Operations and Digital Channels Manager.He/she will be responsible to manage customer relationship...
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CRM Contact Center Specialist – Outbound
2 settimane fa
Florence, Italia ManpowerGroup A tempo pienoA leading recruitment firm is seeking a Contact Center Associate in Florence, Italy. The role involves managing customer relationships through outbound and inbound communications, utilizing CRM tools, and optimizing interactions. Ideal candidates should have at least 6 months in customer service with a focus on promotional activities, possess a degree in...
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PT Perishable Associate
1 giorno fa
Florence, Italia Ahold Delhaize A tempo pienoAt Food LionAssociates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion and in return we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to...
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PT Perishable Associate
1 giorno fa
Florence, Italia Ahold Delhaize A tempo pienoAt Food LionAssociates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion and in return we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to...
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Sales Associate 20h Fixed term
2 ore fa
Florence, Toscana, Italia Michael Kors A tempo pienoMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to hear from you—Sales Associate PT 20H Fixed—The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate...
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Sales Associate PT 18H Arabic speaker
1 giorno fa
Florence, Italia Michael Kors Stores California A tempo pienoMichael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.If you enjoy working in a creative fast-paced environment then we would love to hear from you!Job TitleSales Associate PT 18H Arabic speakerEqual Employment OpportunityThe Company is an equal employment opportunity employer. The Companys policy...
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Sales Associate PT 18H Arabic speaker
1 giorno fa
Florence, Italia Michael Kors Stores California A tempo pienoMichael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion. If you enjoy working in a creative fast-paced environment then we would love to hear from you! Job Title Sales Associate PT 18H Arabic speaker Equal Employment Opportunity The Company is an equal employment opportunity employer. The Companys...
