After Sales Front Office Support
7 giorni fa
Luxury GroupWe are looking for :The After-Sales Front Office Representative offers the highest level of customer service in post-sale to guarantee exceptional customer experience and meet customer expectations in line with the vision, mission, and objectives of the company and business policies.He/She participates in After Sales operations and interacts with Back Office operators, direct shops (DOS), Wholesalers and Regional Customer Service representatives, within a multi-language / multi-category / multi-brand team.How you will contribute :Analyzing customer requests and ensuring complete and rapid feedback to the Front End in line with internal procedures and in collaboration with all the After Sales functions (Front End, Back Office, Production Business Unit / Repair Centres)Open tickets (if not already opened by front end)Receive / check tickets from front endEvaluate tickets & technical issues (via photos and / or physically)Estimate the potential cost and repair timeReroute tickets & damaged productsManage the order and planning of spare partsEscalate requests (if needed)Solve and close ticketsContinuous monitoring of the After Sales process: Ensuring continuous updating of tickets through the system to guarantee achievement of defined SLAs and traceability of the After Sales processEnsuring correct application of brand policyWho you areBachelor's degreeExperience in Customer Service / After SalesStrong customer orientation and general interest in after-sales servicesFluent in English and Italian (written and spoken)Good knowledge of the MS Office packageExcellent communication skills, exceptional persuasion and presentation skillsAbility to work independently in multi-tasking mode and to work effectively under pressure in a rapid work environmentStrong attention to detail and accuracyConsolidated problem solving skills#J-18808-Ljbffr
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After Sales Front Office Support
2 settimane fa
Turin, Italia Altro A tempo pienoLuxury GroupWe are looking for:The After‑Sales Front Office Representative offers the highest level of customer service in post‑sale to guarantee exceptional customer experience and meet customer expectations in line with the vision, mission, and objectives of the company and business policies.He/she participates in After Sales operations and interacts...
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After Sales Front Office Support
2 settimane fa
Turin, Italia Altro A tempo pienoLuxury GroupWe are looking for:The After‑Sales Front Office Representative offers the highest level of customer service in post‑sale to guarantee exceptional customer experience and meet customer expectations in line with the vision, mission, and objectives of the company and business policies.He/she participates in After Sales operations and interacts...
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After Sales Front Office Support
1 settimana fa
Turin, Italia Altro A tempo pienoLuxury Group We are looking for: The After‑Sales Front Office Representative offers the highest level of customer service in post‑sale to guarantee exceptional customer experience and meet customer expectations in line with the vision, mission, and objectives of the company and business policies. He/she participates in After Sales operations and...
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After-Sales Front Office Coordinator
7 giorni fa
Turin, Italia Manpower NOVARA Bus Profess A tempo pienoA luxury service provider in Piemonte is seeking an After-Sales Front Office Representative to provide top-tier customer service post-sale. The ideal candidate will have a Bachelor's degree, experience in customer service, and fluency in both English and Italian. Key responsibilities include managing customer requests, monitoring the After Sales process, and...
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After-Sales Front Office Specialist — Luxury Service
2 settimane fa
Turin, Italia Altro A tempo pienoA luxury goods company located in Piemonte, Italy invites applications for the role of After-Sales Front Office Representative. The primary responsibility is to provide exceptional customer service in after-sales operations. The ideal candidate will hold a Bachelor’s degree, be fluent in both English and Italian, and possess strong problem-solving and...
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After-Sales Front Office Specialist — Luxury Service
2 settimane fa
Turin, Italia Altro A tempo pienoA luxury goods company located in Piemonte, Italy invites applications for the role of After-Sales Front Office Representative. The primary responsibility is to provide exceptional customer service in after-sales operations. The ideal candidate will hold a Bachelor’s degree, be fluent in both English and Italian, and possess strong problem-solving and...
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After Sales Specialist
2 settimane fa
Turin, Italia Altro A tempo pienoAziendaIl nostro Cliente è una realtà dinamica e innovativa, in forte crescita, leader nella progettazione e produzione di impianti industriali. L'azienda è alla ricerca di un After Sales Specialist, il quale sarà a supporto dell'Ufficio Commerciale.OffertaLa figura di After Sales Specialist sarà il punto di riferimento per la gestione delle attività...
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After Sales Specialist
2 settimane fa
Turin, Italia Altro A tempo pienoAziendaIl nostro Cliente è una realtà dinamica e innovativa, in forte crescita, leader nella progettazione e produzione di impianti industriali. L'azienda è alla ricerca di un After Sales Specialist, il quale sarà a supporto dell'Ufficio Commerciale.OffertaLa figura di After Sales Specialist sarà il punto di riferimento per la gestione delle attività...
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After Sales Specialist
2 settimane fa
Turin, Italia Altro A tempo pienoCategoria: Industrial / ManufacturingLuogo di lavoro: Torino e provinciarealtà in forte crescita, leader per gli impianti industrialiAfter Sales Specialist: gestione delle attività commerciali post-venditaLa figura di After Sales Specialist sarà il punto di riferimento per la gestione delle attività commerciali post-vendita relative a impianti e...
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After Sales Specialist
2 settimane fa
Turin, Italia Altro A tempo pienoCategoria: Industrial / ManufacturingLuogo di lavoro: Torino e provinciarealtà in forte crescita, leader per gli impianti industrialiAfter Sales Specialist: gestione delle attività commerciali post-venditaLa figura di After Sales Specialist sarà il punto di riferimento per la gestione delle attività commerciali post-vendita relative a impianti e...
