Information Technology Support Specialist
1 settimana fa
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support.Position Responsibilities and FunctionsProvide first/second level contact and problem resolution for customer issues.Work with vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support and troubleshoot Windows 10,11 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.Should have basic knowledge of Mac operating system, to support Apple pc users.Install, upgrade, support and troubleshoot for printers, computer hardware.Performs general preventative maintenance tasks on computers, laptops, printers.Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.Candidate Required Minimum Qualifications and SkillsBachelor’s Degree or equivalent in Computer Science or related field.Minimum of 2-3 years of IT experience.Windows 10 or 11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.Proven analytical, troubleshooting and problem-solving skills.Proven ability to multi-task, effectively determine priorities and meet SLA’s.Excellent communication relationship-building and internal customer service skills.Adaptable and flexible in a fast-changing industry and work environment.Willing to work off-hours and weekends when required for projects or emergency support.Seniority level AssociateEmployment type Full-timeJob function Information TechnologyIndustries: Technology, Information and MediaLocation: Milán, Lombardy, Italy#J-18808-Ljbffr
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Information Technology Support Specialist
1 settimana fa
Milan, Italia Altro A tempo pienoDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and...
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Information Technology Specialist
2 giorni fa
Milan, Italia Fueguia 1833 A tempo pienoWe are seeking an experienced IT Specialist with a minimum of 3 years of experience in IT systems, development, and infrastructure management. The ideal candidate will be responsible for maintaining and optimizing our IT systems, supporting digital operations, and driving technological improvements across the company. Key Responsibilities: - Install and...
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Information Technology Specialist
1 giorno fa
Milan, Italia Fueguia 1833 A tempo pienoWe are seeking an experienced IT Specialist with a minimum of 3 years of experience in IT systems, development, and infrastructure management. The ideal candidate will be responsible for maintaining and optimizing our IT systems, supporting digital operations, and driving technological improvements across the company. Key Responsibilities: Install and...
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Information Technology Specialist
2 giorni fa
Milan, Italia Fueguia 1833 A tempo pienoWe are seeking an experienced IT Specialist with a minimum of 3 years of experience in IT systems, development, and infrastructure management. The ideal candidate will be responsible for maintaining and optimizing our IT systems, supporting digital operations, and driving technological improvements across the company.Key Responsibilities:Install and...
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Information Technology Specialist
2 giorni fa
Milan, Italia Fueguia 1833 A tempo pienoWe are seeking an experienced IT Specialist with a minimum of 3 years of experience in IT systems, development, and infrastructure management. The ideal candidate will be responsible for maintaining and optimizing our IT systems, supporting digital operations, and driving technological improvements across the company.Key Responsibilities:Install and...
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Information technology specialist
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Milan, Italia Fueguia 1833 A tempo pienoWe are seeking an experienced IT Specialist with a minimum of 3 years of experience in IT systems, development, and infrastructure management. The ideal candidate will be responsible for maintaining and optimizing our IT systems, supporting digital operations, and driving technological improvements across the company.Key Responsibilities:Install and...
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New Graduate
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Milan, Italia Altro A tempo pienoOverviewNew Graduate - Information Technology/STEM – Join to apply for the New Graduate - Information Technology/STEM role at NTT DATA Europe & Latam. Vorresti iniziare la tua carriera professionale in un contesto multinazionale, altamente specializzato ed innovativo? I profili neolaureati/laureandi in discipline STEM verranno inseriti in team eterogenei e...
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New Graduate
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Milan, Italia Altro A tempo pienoOverview New Graduate - Information Technology/STEM – Join to apply for the New Graduate - Information Technology/STEM role at NTT DATA Europe & Latam.Vorresti iniziare la tua carriera professionale in un contesto multinazionale, altamente specializzato ed innovativo? I profili neolaureati/laureandi in discipline STEM verranno inseriti in team eterogenei e...
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GRC Consultant
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Milan, Italia aizoOn Technology Consulting A tempo pienoaizoOn, società di consulenza tecnologica di innovazione, indipendente, che opera a livello globale ricerca un / una GRC Consultant - Information Security. Siamo alla ricerca di un/una Consulente in ambito Cybersecurity, con esperienza in GRC e Information Security & Compliance, che supporti le attività di rafforzamento del framework di controllo e di...
