Euronext Clearing
2 giorni fa
Euronext Clearing – Junior Service ManagerLocation: Milan preferred or RomeDepartment: IT ClearingRole OverviewWorking closely with the Service Delivery, Business and Technical teams, this role ensures that our IT services are delivered efficiently, meet contractual obligations, and continuously improve in quality and customer satisfaction.Key ResponsibilitiesAssist the Service Manager in the day-to-day management of client service delivery.Monitor, track, and report on key service performance metrics (SLAs, KPIs, and incident trends).Support the resolution of incidents, problems, and change requests with technical support teams.Support meetings and service reviews by preparing reports and presentations.Maintain service documentation, service catalogs, and process records in accordance with ITIL standards.Contribute to continuous service improvement initiatives and process optimization.Support implementation of new or updated IT services.Ensure that service management tools (e.g., Jira) are accurately updated and maintained.Education & ExperienceBachelor's degree in Information Technology, Computer Science, Economics, or a related field (or equivalent practical experience).1-3 years of experience in IT support, service desk, or IT service delivery environments.Familiarity with ITIL principles or certification (ITIL Foundation preferred).Experience working with ITSM tools such as Jira (nice to have)Skills & CompetenciesStrong understanding of IT service operations and customer service principles.Excellent communication skills with both technical and non-technical stakeholders.Analytical and detail-oriented mindset with strong problem-solving abilities.Proficient in Microsoft Excel and PowerPoint for reporting and presentations.Ability to work collaboratively in a fast-paced, client-facing environment.Good written and spoken English language skills (B2 level or above required).We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.#J-18808-Ljbffr
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Euronext Clearing- Junior Product Coordinator
2 settimane fa
Milan, Italia Euronext A tempo pienoRole Summary The Junior Product Coordinator will support the Head of Product Coordination in managing and organising the various tasks required by the launch of new initiatives, including both internal initiatives within Euronext Group and the ones arising from external entities. Support in detecting and addressing assessments of new initiatives to the...
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Clearing – Credit Risk Intern
7 giorni fa
Milan - Palazzo Mezzanotte, Italia Euronext A tempo pieno 80.000 € - 120.000 € all'anoRole SummaryEuronext Clearing is Euronext's multi-asset clearing house. It is the CCP of choice for Euronext's cash, financial and commodity derivatives markets across Europe, offering a harmonised clearing framework across Euronext venues.Euronext Clearing provides an internship opportunity within the Credit Risk Department.Key ResponsibilitiesThe Credit...
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Euronext Clearing
2 giorni fa
Milan, Italia Banche e finanza A tempo pienoEuronext Clearing - Junior Service Manager page is loaded## Euronext Clearing - Junior Service Managerlocations: Milantime type: Full timeposted on: Posted Todayjob requisition id: R24016**Location:** Milan preferred or Rome**Department:** IT Clearing**Role Overview**Working closely with the Service Delivery, Business and Technical teams, this role ensures...
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Euronext Clearing- Junior Product Coordinator
2 settimane fa
Milan, Italia Altro A tempo pienoJoin to apply for the Euronext Clearing- Junior Product Coordinator role at EuronextThe Junior Product Coordinator will support the Head of Product Coordination in managing and organising the various tasks required by the launch of new initiatives, including both internal initiatives within Euronext Group and the ones arising from external entities. Support...
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Euronext Clearing- Junior Product Coordinator
3 settimane fa
Milan, Italia Altro A tempo pienoJoin to apply for the Euronext Clearing- Junior Product Coordinator role at EuronextThe Junior Product Coordinator will support the Head of Product Coordination in managing and organising the various tasks required by the launch of new initiatives, including both internal initiatives within Euronext Group and the ones arising from external entities. Support...
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Euronext Clearing- Junior Product Coordinator
3 settimane fa
Milan, Italia Altro A tempo pienoJoin to apply for theEuronext Clearing- Junior Product Coordinatorrole atEuronext The Junior Product Coordinator will support the Head of Product Coordination in managing and organising the various tasks required by the launch of new initiatives, including both internal initiatives within Euronext Group and the ones arising from external entities. Support in...
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Euronext Clearing- Junior Product Coordinator
2 giorni fa
Milan, Italia Altro A tempo pienoJoin to apply for theEuronext Clearing- Junior Product Coordinatorrole atEuronext The Junior Product Coordinator will support the Head of Product Coordination in managing and organising the various tasks required by the launch of new initiatives, including both internal initiatives within Euronext Group and the ones arising from external entities. Support in...
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Clearing- Junior Product Coordinator
5 giorni fa
Milan - Palazzo Mezzanotte, Italia Euronext A tempo pieno 34.000 € - 65.000 € all'anoRole SummaryThe Junior Product Coordinator will support the Head of Product Coordination in managing and organising the various tasks required by the launch of new initiatives, including both internal initiatives within Euronext Group and the ones arising from external entities. Support in detecting and addressing assessments of new initiatives to the...
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Clearing - Membership & Onboarding Intern
7 giorni fa
Milan - Palazzo Mezzanotte, Italia Euronext A tempo pieno 30.000 € - 40.000 € all'anoEuronext Clearing provides an internship opportunity within Membership & Onboarding Team. The team is in charge of the admission to the Clearing and Guarantee System managed by CC&G, the monitoring of the membership requirements and the relationship and account management of clients. The team is also in charge of implementing technological solutions and new...
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Euronext Clearing
2 giorni fa
Milan, Italia Euronext A tempo pienoLocation: Milan preferred or Rome Department: IT Clearing Role Overview Working closely with the Service Delivery, Business and Technical teams, this role ensures that our IT services are delivered efficiently, meet contractual obligations, and continuously improve in quality and customer satisfaction. Key Responsibilities Assist the Service Manager in...
