Global Service Manager
3 giorni fa
Categoria: Industrial / ManufacturingLuogo di lavoro: Mantova e provinciaAs Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. You will manage a large team, ensuring operational excellence, team development, and full alignment with service KPIs - all while maintaining a hands‑on approach and staying closely connected to field operations.ResponsibilitiesOperational and strategic management of the teamCoordination of the Field Service, Customer Service, Helpdesk, and Service Administration teamsDefinition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)Resource planning and budget management for the business unitCollaboration with commercial and technical departments to ensure an integrated and competitive offeringTeam management, with a focus on training, motivation, and skill developmentDirect interface with strategic clients and international partnersRequisiti10+ years of experience in similar roles, ideally within the industrial or packaging sectorsStrong leadership and strategic mindset, with proven managerial capabilitiesDeep understanding of aftermarket business models, including spare parts and service sales dynamicsFluent in English; additional languages are a plusWillingness to travel internationally and work in dynamic environmentsExperience in entrepreneurial or fast‑growing contexts is a strong advantageExcellent interpersonal and communication skills, with a customer‑centric approachResults‑driven attitude, focused on performance and continuous improvement#J-18808-Ljbffr
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Global Service Manager
7 giorni fa
Mantova, Lombardia, Italia Michael Page A tempo pienoAs Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. You will manage a large team, ensuring operational excellence, team development, and full alignment with service KPIs - all while maintaining a hands-on approach and...
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Global Service Manager
3 settimane fa
mantova, Italia Michael Page International Italia S.r.l. A tempo pienoTake the lead in shaping global service operations in a dynamic environmentJoin a global leader in packaging machinery and take charge of service operationAziendaAn international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.OffertaThe Service Manager will have the following...
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Global Service Manager
4 settimane fa
mantova, Italia Michael Page International Italia S.r.l. A tempo pienoTake the lead in shaping global service operations in a dynamic environment Join a global leader in packaging machinery and take charge of service operation Azienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Offerta The Service Manager will have the...
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Global Service Manager
2 settimane fa
mantova, Italia Michael Page International Italia S.r.l. A tempo pienoTake the lead in shaping global service operations in a dynamic environment Join a global leader in packaging machinery and take charge of service operation Azienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Offerta The Service Manager will have the...
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Global Service Manager
2 giorni fa
mantova, Italia Michael Page International A tempo pienoCategoria: Industrial / ManufacturingLuogo di lavoro: Mantova e provinciaAs Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. You will manage a large team, ensuring operational excellence, team development, and full alignment...
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Global Service Manager
3 giorni fa
Mantova, Italia Michael Page International A tempo pienoCategoria: Industrial / Manufacturing Luogo di lavoro: Mantova e provincia As Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. You will manage a large team, ensuring operational excellence, team development, and full...
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Global Service Manager
3 giorni fa
Mantova, Italia Michael Page International A tempo pienoCategoria: Industrial / Manufacturing Luogo di lavoro: Mantova e provincia As Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. You will manage a large team, ensuring operational excellence, team development, and full...
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Global Service Manager, Packaging
3 giorni fa
Mantova, Italia Michael Page International A tempo pienoUn'importante azienda nel settore industriale cerca un Global Service Manager per gestire team di Field Service e Help Desk. La figura avrà responsabilità in gestione operativa e strategica, focalizzandosi su performance e miglioramento continuo. È richiesta esperienza di oltre 10 anni, capacità di leadership e fluente in inglese. Si offre...
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Global Service Manager, Packaging
3 giorni fa
Mantova, Italia Michael Page International A tempo pienoUn'importante azienda nel settore industriale cerca un Global Service Manager per gestire team di Field Service e Help Desk. La figura avrà responsabilità in gestione operativa e strategica, focalizzandosi su performance e miglioramento continuo. È richiesta esperienza di oltre 10 anni, capacità di leadership e fluente in inglese. Si offre...
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Global Service Manager
3 settimane fa
mantova, Italia Jobbit A tempo pieno1 day ago Be among the first 25 applicantsMichael PageResponsibilities and QualificationsOperational and strategic management of the teamCoordination of the Field Service, Customer Service, Helpdesk, and Service Administration teamsDefinition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)Resource planning...
