Quality Assessor

Date: 6 Sep 2024
Location: Bologna, BO, IT
Company: Zespri Group Limited
Kō wai mātou? Who are we?
Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.
He aha te mahi? What's the role?
Reporting to the Quality Claims Lead, the Quality Assessor is part of the European Quality team in Bologna. The role is responsible to carry out claim inspections across Europe with greater reference to Italy and neighbouring countries according to Zespri Global Procedures. The primary purpose of this position is to promote quality across the Customers in order to reduce the cost of Quality.
Key Responsibilities include:
- Inspections at customer level according to Zespri procedures
- Collect results and feedback and maintain a good relationship with the customers
- Schedule the visits to perform claim inspections
- Provide information to the team such as quality results and reports of the inspections
- Follow up and report on quality issues identified by outturn reports or customer complaints/claims if necessary
- Assist in projects outside of the base of claim inspection, perform product audit and support quality team activities
- Provide assistance to the wider ZGS Italy team when required.
Ko wai koe? Who are you?
We are looking for a true team player who possesses strong analytical skills and has working experience across quality inspection. With excellent attention to detail, the successful candidate will also have:
- Agricultural or scientific background
- Italian and English proficiency level - additional language a plus
- A driver’s license to travel nationally and abroad (EU)
- Flexibility to travel nationally and within Europe
- Ability to embrace flexibility on work hours and availability by phone/email is required especially through the main season
- Customer/External Focus: Build and maintain strong relationships with stakeholders, understanding their quality needs and proactively offering solutions.
- Technical Proficiency: Demonstrate intermediate skills in Microsoft Word, Excel, Outlook, and Power Point, coupled with strong analytical thinking.
- Communication Skills: Exhibit excellent writing, speaking, and accurate reporting abilities.
- Problem-Solving: Actively seek additional information to gain a deeper understanding of issues and develop effective solutions.
He aha e tika ai a Zespri? Why Zespri?
Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of being personally connected, results-driven, and committed to guardianship. Join us in shaping our future and be part of a truly unique organisation.
- Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity OR The base salary for this position is between {90% and 115% of the pay band} plus a performance-based short-term incentive scheme (for employees who meet the eligibility criteria) and benefits. Please note that individual total compensation will vary based on factors such as qualifications, skill level, competencies, performance and work location.
- Flex WELL flexible work ethos; WFH & the office.
- Additional paid annual leave day per year (Zespri Day).
- Additional paid volunteer day to volunteer within your community (Volunteer Time).
- Global Life and Permanent Disability Insurance.
- Group Medical Insurance benefits.
- Your daily dose of Vitamin C with free kiwifruit
Tono mai inaianei
At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at
Agency
Zespri will not accept applications or contact from any temporary staffing agency, placement service or professional recruiter for this vacancy (“Agency”).
Where Zespri requires the support of an agency to fulfil a vacancy, we will proactively seek this support from our network of Agencies. We respectfully ask that you do not contact Zespri or any of its affiliates/employees regarding vacancies, and reserve the right not to reply.
Zespri will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

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